How to Ship Ice Cream? (Step by Step Guide)

Ice-cream… we all love this frozen dessert. But due to this Covid pandemic situation, it is quite challenging to stand in a queue to enjoy your favorite flavor. It is quite delicate to ship. In this post, you can learn about how to ship ice cream.

Whether it is shipped locally or internationally, go through this post and ensure your product is in ideal condition.

Scoop a perfect ice cream cone

Ice cream shipment is a logistical nightmare that necessitates meticulous preparation and packaging.

Because this is a temperature-sensitive product, you must take extra precautions while shipping to avoid the recipient receiving a box that is nothing but a gloopy, disgusting mess.

Difficulties of shipping ice cream

People love to have ice cream in any season, but they are all too familiar with the disappointment of a rough texture or a flavor that isn’t quite right. As one of the most difficult commercial products to shipping, packaging and delivery options for ice cream must be carefully considered.

Ice cream is susceptible to melting in transit due to its temperature sensitivity. Different tastes may melt differently, and adding delights like marshmallows or chocolate chips might make refrigerated requirements even more complicated.

If your ice cream has been heated and then put in the freezer again, your clients may be upset by a product that is frosty or lumpy instead of the smooth texture you desire.

Cost for Delivering Ice Cream

When it comes to delivering ice cream, there are no one-size-fits-all boxes, just as there are no one-size-fits-all containers when it comes to shipping any other delivery.

As you might assume, various factors influence your shipping cost, including the weight of your shipment, shipping distance, box dimensions, delivery speed, and the shipping company you pick.

Because ice cream is such a delicate product, it may be subject to additional handling fees, which you should inquire about with your courier. You’ll need to factor in the expense of dry ice or gel packs as well. I would highly recommend Fedex as your shipping partner in this case.

It’s Difficult to Insure Your Ice Cream Shipment

Please remember that you may not be able to acquire additional shipping insurance when mailing ice cream. You could try to buy it…but you might not be able to establish a legitimate claim if you need to.

This is because most shipping insurance companies will not cover perishable commodities, and ice cream is at the top of the list of foods that spoil quickly.

From an insurer’s standpoint, providing coverage for perishable foods like ice cream makes no sense; they’d have to cash out claims all the time owing to packaging mistakes and negligence.

How to Ship Ice Cream: Step by Step Guide

Strategies to Deliver Ice Cream

1. Use insulated packing to safeguard ice cream shipments from the outside temperature

Packaging is the first thing to think about when deciding how to distribute ice cream to your clients. Ice cream packaging should be thermally insulated and fitted with enough refrigerants to keep the product at a constant temperature of 0°C (32°F) or below.

Insulated shipping boxes are essential because they reduce heat transfer between the surroundings and the inside of the shipment, delaying the time it takes for the temperature within the container to reach equilibrium with the air temp.

Shipping coolers made of expanded polystyrene foam (EPS) have been popular in the past because they are thermally insulating, lightweight, and inexpensive.

However, EPS coolers have several hitches, including poor thermal performance, a large storage volume, and non-biodegradability, which make their use economically unmanageable.

Alternatively, IPC can supply additional insulating alternatives to EPS coolers without the need for tooling, resulting in a 75 percent decrease in shipping space and a substantial decrease (up to 33 percent) in the amount of dry ice required for ice cream delivery.

2. Pack With Dry Ice

For transporting frozen items, dry ice is a great alternative to conventional ice. Normal ice is not only heavy, increasing the expense of your shipping, but it also dampens the inside of your package as it melts.

Couriers do not endorse it. Dry ice, on either hand, is compact and can help you save money on shipment.

Remember to take adequate safety precautions while transporting your ice cream with dry ice. If not handled properly, it can cause burns, therefore gloves and goggles are required for safe handling.

Consider that dry ice produces carbon dioxide, which must be vented to prevent an explosion. As a result, don’t make the package completely airtight. It is recommended that you wrap your ice cream with dry ice and ship it in a two-inch thick, durable polystyrene (EPS) container.

Consider the projected transit time plus a 24-hour buffer just in case.

3. Use gel packs for additional protection

Gel packs are often used for wrapping and delivering ice cream locally and are an excellent way to store food between 0 and 15 degrees.

They may not be perfect for keeping your ice cream items cold for an extended time, so choose expedited shipping alternatives with the shortest transit times.

Gel packs have the advantage of lasting longer than dry ice and maybe the best option for delivering ice cream with marshmallows, which may not be able to resist the extreme cold of -109° F of dry ice.

4. Limit the time your delivery is in transit to keep it in perfect condition

Dry ice requirements, as well as the risk of the unsaleable product, can both be reduced by reducing the time of transportation. Using expedited delivery options will assist ensure that your package arrives on time.

When exporting frozen meals, this is a wonderful approach to protect quality while also lowering the danger of the refrigerant not lasting as long as needed for delivery.

Also, be aware of any delivery delays, such as weekends or holidays, which could cause ice cream shipments to be delayed in transit unnecessarily.

5. Make sure that the transportation time is no more than 30 hours

When transporting ice cream domestically or globally, you must also consider the duration of the journey. After about 30 hours, the quality of your ice cream, no matter how properly packaged it is, can be impaired.

Keep the transit time to a minimum to properly protect its freshness and flavor, and use a shipping service with an optimum transit time of 30 hours or less to dramatically alleviate the vulnerabilities it could be exposed to.

6. Track the shipment status

Frozen shipments, such as ice cream, are delicate, and you need to be responsible for keeping track of what’s going on with your product until it arrives at its destination.

With branded emails, dedicated monitoring pages, and SMS notifications, the best carrier tracking system will help you keep full delivery visibility so you can have mental peace with your ice cream shipments.

7. Receive the package

You don’t want to go to the trouble of transporting ice cream only to have it perish at the recipient’s house. The last thing you want to see on your customer’s or buddy’s doorway is a soupy, rotten disaster.

To avoid this, make sure someone is there to accept it as soon as it comes or provide your courier the recipient’s phone number so they may call to have it picked up instead of leaving it on the porch.

Frequently Asked Questions (FAQs) about How to Ship Ice Cream?

Will ice cream in a freezer stay frozen?

In a cooler with ordinary ice, ice cream will last 2-4 hours. The longer your ice cream will last, the larger the quantity and the better your cooler. Because ordinary ice isn’t cold enough just to keep ice cream frozen for long periods, your ice cream will ultimately melt.

Is it possible to send ice cream via FedEx?

FedEx is the greatest pick for transporting ice cream because they are the finest courier for sending frozen food. FedEx doesn’t just provide specialized, insulated cold packaging for transporting frozen foods like ice cream.

How much dry ice is required for ice cream shipping?

We recommend 1 pound for 2 hours, 7-10 lbs. for 24 hours, and 10-12 lbs. for 48 hours for shipping or keeping ice cream adequately frozen.


Now that you learn about how to ship ice cream safely. Delivering ice cream locally or internationally, as you can see, is a bit of a challenge.

However, if you plan ahead of time and package your shipment according to your courier’s instructions, you can send ice cream to any location in the world.

Avatar for Jaren Helms

Jaren worked for over a decade in the industry as a Package Handler. He started his career with FedEx but he later also worked with companies like USPS and Deutsche Post.

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