USPS FAQs (Frequently Asked Questions)

USPS (United States Postal Service) is an independent shipping agency that operates under the United States federal government. There are many reasons behind people facing problems regarding its services.

Here are the common USPS FAQs and their answers. go through it and see if you can get an answer to your query.

If you have any other queries that you can’t find in this list, please let us know in the comment box and I will come up with a solution.

Table of Contents

USPS FAQs: 34 Commonly Queries

1. What USPS zone am I in?

To find out your USPS zone, you just need to use the USPS Domestic Zone Chart, where you have to enter the origin zip code, the destination zip code, and the shipping date.

2. Are USPS and UPS the same?

Both USPS and UPS are two entirely different companies. UPS is a publicly traded company, and USPS is a completely autonomous agency of the US Federal Government.

3. Are USPS boxes free?

Yes, you can get free shipping boxes at your local post office. Moreover, USPS provides free shipping boxes and envelopes for Priority Mail and Global Express Guaranteed packages.

4. Are USPS packages delayed?

Yes, USPS packages may get delayed by a day or two, mainly due to unpredictable weather changes or insufficient documentation. Holidays and festivals such as Christmas can also cause a significant delay in the delivery of the package.

5. Can USPS print my label?

You need to have an account on to print their labels. After visiting the website, you have to click “mail and ship” and then “print a label.” If you already have an account, then you will be taken to the next step of sign up.

6. Can USPS ship to the UK?

Yes, you can use USPS to ship to the UK. Some of the most expensive ways include Global Express Guaranteed, Priority Mail Express International, and Priority Mail International.

7. Can USPS open my package?

Usually, the packages are not opened by USPS. However, if they find anything suspicious about the parcel, they can open the package for inspection.

8. When USPS delivers?

Mostly, USPS delivers all the packages within delivery hours (before 5 pm) most of the time. The Priority Mail Express items are delivered by 10:30 am, and the international mail delivers the items before 3 pm.

9. When does USPS close?

USPS closes at around 4 pm from Monday to Friday and about 5 pm in the first two weeks of the new spring. On Saturday it closes at noon.

10. When USPS says in transit?

Transit is a part of the entire shipping process. When USPS says in transit while tracking your package, it simply means that the package is on the way to the destination.

11. Will USPS send you emails?

No, generally, USPS does not send you emails. If they fail to deliver a package, they will simply paste a sticker on the front door or mailbox or garage window, but they do not send emails.

12. Will USPS pick up a package?

You can have your package picked up by submitting the USPS pickup request on any day, which may be a Sunday or any other holiday. However, the pickup will happen on the next scheduled delivery day.

13. Where is USPS Tracking Number?

The tracking number is generally found on the USPS mailing receipt, USPS online label record, or USPS sales receipt. It is usually present below the barcode and helps in tracking the package.

14. Where is USPS regional facility?

The USPS regional facility is generally located in a city or town, which acts as a distribution center for delivering the package to the nearest post office. 

15. Which USPS delivers my mail?

To find out which USPS delivers your mail, you can locate nearby USPS locations by searching online, or you can also directly contact USPS Customer Care. For searching the local post office, you can also use the Service Locator tool on the website of USPS.

16. Which USPS shipping is cheapest?

The cheapest USPS shipping option is the First-Class Package service for lightweight mailing shipments within the US. In the case of international shipping First-Class Package International is the cheapest USPS shipping option.

17. USPS who to contact about the lost package?

In case of missing mail or lost package, you should contact USPS Customer Care. The representative will take note of your concern. The USPS lost package phone number is 1800-275-8777.

18. USPS, who delivers my mail?

Usually, the regular letter carriers deliver all the letters and parcels to the recipient’s address provided by the shipper.

19. Why is USPS so slow?

There are many reasons behind the slow delivery process of USPS. One of them is the heavy load of shipments, especially during holidays and festivals. Other than this, several changes have been implemented by the USPS Postmaster, which further decreases the speed of delivery.

20. Why USPS delays?

Various reasons account for the delay in delivering parcels by USPS, such as a sudden change in weather, breakdown of the truck in the middle of the journey, a large number of shipments, or lack of all the documents required for the delivery of the package.

21. How USPS works?

USPS is an independent courier company established by the US Government. It provides domestic as well as international postal services. However, it does not get any tax for its operations and generates revenue from the sale of stamps and other service fees.

22. How USPS shipping works?

USPS mainly provides three modes of delivery for the delivery locations: to the door, to a mailbox, and to a central location that serves the local addresses. It provides many services such as Priority Mail and First Class Mail which can be used according to the urgency of the sender or recipient.

23. How USPS insurance works?

If any package under the custody of USPS is lost, damaged, or has missing contents, you can get coverage of up to $5,000.

24. How USPS mail forwarding works?

Here, you can select the date you want USPS to deliver packages and couriers at your new address. However, after you change your address, it might take 10business days to deliver your package.

25. How USPS pickup works?

Generally, USPS will pick up your shipment on the next delivery day or a specific date. However, you can arrange for the pickup at a particular time in exchange for a fee. Under this paid service, your package will be picked within 2 hours.

26. What USPS stands for?


27. Which USPS is mine?

To know this, you can simply click here and provide the information it asks for. After entering the details, click on “Search.” Here you can view the opening time, closing time, and also the service it provides.

28. Which USPS is my package at?

This is simple to check your package’s scan history. You need to click here and enter the USPS tracking number in the search bar( do not include any dashes. You can find the USPS tracking number at the bottom of the shipping label). Click on “check status,” And then you can view your package’s scanning history.

29. Which USPS does passports?

Many Post Offices accept first-time passport applicants for the U. S Department of State and other products and services for both first-time and renewal passport applications. You can schedule your appointment here.

30. Where does USPS mail processing work?

When a letter is dropped in the mailbox, the USPS carrier collects all the mail in the box and carries it to the local post office. After this, all the mails and packages collected from the nearby areas are taken from the post office to a processing plant to process mails with the help of assistants.

31. USPS where is my package?

If your package has a tracking number, you can check its status here. However, if you are eligible for Informed Delivery®, you can get a digital preview of your upcoming mail. 

If you want to file a search for missing mail, you can fill the help request form. Once you fill this, USPS will send this request to your local post office to find out any missing items. 

If you do not get your email after 7 business days of submitting your help request form, you can submit a Missing Mail search request with the information it asks for.

32. USPS where is my mail?

Just like the package, in the case of mail, you can check its status here. However, if you are eligible for Informed Delivery®, you are eligible for getting a digital preview of your upcoming mail. 

If you want to file a search for missing mail, you can fill the help request form

33. Will USPS deliver on Sunday?

Yes, USPS delivers on Sundays. As of now, on Sundays, it only provides Priority Mail Express and certain amazing packages. But accounting for increased demand, it is slowly expanding to deliver other packages on Sundays.

34. Will USPS forward packages?

Yes, USPS will forward packages. But depending on your type of package, the charges may vary. Like First ClassTM mail and periodicals like newsletters and magazines are forwarded for free. But for forwarding Media Mail® and USPS Retail Ground, you need to bear the cost of shipping from the local post office to your temporary address. 

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Avatar for Jaren Helms

Jaren worked for over a decade in the industry as a Package Handler. He started his career with FedEx but he later also worked with companies like USPS and Deutsche Post.

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