USPS Delivered To Wrong Address: What Should I Do?

Mistakes happen, especially when delivery services are concerned. On a given day, they handle hundreds and thousands of packages. Making mistakes like delivering a USPS package to the wrong address or misplacing the address can happen.

So what do you do, when USPS (United States Postal Service) delivers your package to the wrong address? Well, there is nothing to worry about as it happens all the time. Mistakes like this can happen due to many reasons.

For example, when someone at the post office writes the wrong address or the delivery man read the address wrong. No matter, what the reason is your package can be retrieved back. In this post, we will tell you what you need to know.

What to do when USPS Delivered to Wrong Address?

If you are thinking your usps package delivered to the wrong address and what to do, then no worries because we have got your back. But before we move onto any further details, let us first know the possible situations when this can happen.

USPS Delivered To Wrong Address

Situation 1:

In case, you have received a wrong delivery, the first thing you need to do is let your post office know about it. Once you give them a call, they will note your complaint and retrieve the package from you.

After that, your package will reach the recovered list and delivered it to you. This is possibly the best solution to get your parcel. However, this solution is for the times when the mistake is on their end.

Situation 2:

In case, if it’s the fault of the sender that they didn’t provide the correct address, then USPS may or may not take care of the problem.

In most cases, they don’t take the charge and you will have to handle the problem on your own. The best thing to do is to inform the sender about the mistake so that you both can solve the problem. 

You can at least ask the USPS to give you the name, address, and signature of the consignee. You can request them to deliver your package after giving them the required details. The receiver’s details can be found from the airway bill.

If you are lucky, then you can get the help of the USPS while trying to retrieve the parcel.

USPS Online Tracking

The good thing about the USPS is that they have an efficient online tracking system. This will help you to track the delivery of your package when you order. 

There are times when the status shows delivered, but you haven’t received the package yet. This happens, when your parcel has been delivered to the wrong address. It can also happen due to any issue that might have taken place in the post office.

Mistakes with delivery happen all the time. This is why you are advised to keep track of your package. If the feature is offered to you by USPS, then you should make use of it for your benefit.

Tracking your parcel online is simple. All you have to do is enter your tracking number and you will get to see where your package is. The tracking number is given on the mailing receipt that you received from the post office. You can also track your parcel using the confirmation email you received from USPS.

What do you do when the package tracking status says delivered?

If you see that the package delivery status is showing delivered, but you haven’t received the package, it means shipping company misdelivered package to the wrong address.

In this case, you should first check whether you have entered the address wrong or not. If its USPS fault, then they will have to take charge of it. But it is always better to be proactive and take charge of your things on your own. Instead of waiting for them to solve the problem, you should take the matter in your hands.

What to do and not to do in case of international delivery?

Here are some important things to keep in mind.


  • Keep a check on your mailbox, in case the local post office sends you a notice.
  • You should contact the customs office and request them to inquire about your package.


  • Getting worried about your package is fine. But there is no need for you to panic. This will only mess up the situation further.
  • In the case of international deliveries, you should contact the customs office instead of your local post office. That’s because USPS doesn’t have the permission to inquire about your delivery once they go out of the country.

You should always keep track of your delivery status so that you know when your parcel is delivered to the wrong address. The situation can also be reversed where you receive a wrong parcel. In both cases, you should inform the post office first.


What to do when USPS delivers your parcel to the wrong address?

The first thing you should do is let the post office know. They will take note of your complaint and help you get your parcel. But if the fault is on your end, then they may not take the charge. In this case, you will have to deal with the problem on your own.

Can you keep the wrong package delivered to you?

Many of you wonder package delivered to wrong address can I keep it. If the package is addressed to you, you can keep it. But if it has some other address, they are obligated to return it to the recipient.

Does USPS reimburse for the lost parcel?

If the value of your parcel can be substantiated by invoices, and the item is damaged or lost, then USPS will wither repair or replace it to the amount of your insurance. However, if it costs less to have it replaced or repaired, then they will pay the lesser amount.

Can USPS find a lost package?

After you inform about your lost package to USPS, they will take the effort to search their Mail Recovery warehouses to find your parcel. It can take some time, but they will get your lost package to you.

Avatar for Charles Helms

Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries.

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