FedEx (Federal Express Corporation) is one of the world's largest courier and logistics companies, operating in over 220 countries and territories. Founded in 1971 by Frederick W. Smith and headquartered in Memphis, Tennessee, FedEx handles millions of packages daily across its Express, Ground, Freight, and eCommerce networks. Whether you are a logistics manager overseeing high-volume shipments or an individual waiting for an online purchase, FedEx tracking gives you real-time visibility into your package's journey. Visit the official site at https://www.FedEx.com or call 1-800-463-3339 for support.
Track FedEx Package
FedEx offers global shipping, reliable delivery, and extensive tracking services, ensuring your packages are handled with care worldwide.
FedEx Tracking
Key facts about FedEx
FedEx tracking updates
FedEx tracking updates typically occur at every facility scan, often every few hours for Express shipments.
FedEx Express next-day deliveries
FedEx Express next-day deliveries are scanned at origin, in-transit hubs, and final delivery.
FedEx Ground
FedEx Ground shipments are usually scanned within 24 hours of pickup.
Tracking
Tracking numbers can be 12, 15, 20, or 22 digits depending on the FedEx service used.
FedEx Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Shipment information sent to FedEx | The sender has submitted shipping details and a label has been created, but FedEx has not yet physically collected the package. | Monitor the next scan event. |
| Picked up | FedEx has physically collected the package from the sender. | Monitor the next scan event. |
| Left FedEx origin facility | The package has departed the initial FedEx processing location. | Monitor the next scan event. |
| In transit | The package is actively moving through the FedEx network toward its destination. | Monitor the next scan event. |
| Arrived at FedEx hub | The package has reached a major FedEx sorting and processing centre. | Monitor the next scan event. |
| Departed FedEx hub | The package has left the major hub and is continuing to the next destination. | Monitor the next scan event. |
FedEx Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
FedEx Express / FedEx Ground
77136897094612-digit numeric
Standard 12-digit format. Check digit calculation uses alternating multiply-by-3 / multiply-by-1 scheme.
FedEx Ground (96-prefix)
96111690668457715-digit numeric starting with 96
Often 15-22 digits for Ground shipments; the leading '96' identifies FedEx Ground.
FedEx SmartPost / FedEx Home Delivery
0239449152677339000720-digit numeric or GS1-128 barcode
Longer numeric format used for SmartPost and certain ecommerce fulfilment labels.
FedEx Door Tag
DT000000000000'DT' + 12 digits
Used only for Express and Ground shipments in the US and Canada when a delivery attempt fails.
How to Track a FedEx Package
Follow these steps to get real-time status on any FedEx shipment.
Locate your FedEx tracking number on your shipping confirmation email, receipt, or label
Open https://www.fedex.com/en-us/tracking.html
Go to https://www.fedex.com/en-us/tracking.html.
Enter your tracking number in the search box (you can enter up to 30 at once)
Click "Track" to view real-time status, estimated delivery time, and scan history
Optionally sign in to FedEx Delivery Manager to set delivery preferences or redirect the package
Common FedEx Tracking Problems
Expand each issue for the cause, what to do, and when to call FedEx directly.
No scheduled delivery date shown
Cause
The package is delayed or has not yet been tendered to FedEx after label creation.
What to do
Wait 24 hours to see if an estimated delivery date appears. Contact the sender to confirm physical handoff to FedEx.
Escalate when
If no scan appears 2 business days after the expected pickup date, contact FedEx at 1-800-463-3339.
Customs clearance delay
Cause
Missing, incomplete, or inaccurate commercial invoice or customs declaration documentation.
What to do
Check if FedEx has sent a request for additional documentation. Provide the commercial invoice, HS codes, and accurate declared value.
Escalate when
If customs holds the shipment more than 5 business days without resolution, contact FedEx International Customer Service.
Delivery exception
Cause
The shipping address has an error (wrong postal code, missing apartment number, etc.).
What to do
Use FedEx Delivery Manager to request an address correction online, or call FedEx to provide the corrected address. Address corrections may incur a fee.
Escalate when
If FedEx is unable to correct the address, the package will be returned to the sender.
Delivery exception
Cause
Severe weather conditions beyond FedEx control have disrupted network operations.
What to do
Check FedEx Service Alerts at fedex.com for impacted areas. No action required; FedEx will deliver as soon as conditions allow.
Escalate when
If the delay extends beyond 5 business days after the weather event, contact FedEx for a status update.
FedEx Shipping Services Compared
Compare FedEx service tiers and their typical delivery windows side by side.
Service options
FedEx Express
Overnight, 2-day, and international priority delivery
Everyday shipping Transit times vary by route
FedEx Ground
Cost-effective 1-5 business day US domestic delivery
Budget domestic parcels 1-5 days
FedEx Home Delivery
Residential delivery, including evenings and Saturdays
Residential shipments 1-5 days
FedEx Freight
LTL and FTL freight services
Large or palletized freight Not suitable for standard parcels
FedEx International Priority
1-3 business day international delivery to 220+ countries
Urgent deliveries 1-3 days
FedEx Delivery Times by Service
FedEx First Overnight
Varies by route
Next business morning delivery
FedEx Priority Overnight
1 business day
Next business day by 10:30 AM
FedEx Standard Overnight
1 business day
Next business day by 3:00 PM
FedEx 2Day
2 business days
2 business days
FedEx Ground
domestic
1-5 business days
1-5 business days (US domestic, distance-based)
FedEx Home Delivery
1-5 business days
1-5 business days for residential
FedEx Tracking FAQs
Answers to the most frequently asked questions about FedEx tracking and delivery.
01 How do I track a FedEx package?
Go to fedex.com/tracking and enter your tracking number. You'll see real-time status and scan history.
02 What does 'Shipment Exception' mean on FedEx?
It means an unexpected event-such as a weather delay, address issue, or customs hold-has affected your delivery. Check the tracking page for details or call 1-800-463-3339.
03 How long does FedEx Ground take?
FedEx Ground typically delivers in 1-5 business days within the US, depending on the distance between origin and destination.
04 Can I change a FedEx delivery address?
Yes, use FedEx Delivery Manager (fedex.com/deliverymanager) before the package is out for delivery. You can redirect to a FedEx location or hold for pickup.
05 What are FedEx business hours for delivery?
FedEx Express delivers Monday-Friday. FedEx Ground and Home Delivery also deliver on Saturdays to most areas.
06 How do I file a FedEx claim for a lost or damaged package?
File a claim within 60 days of the shipment date at fedex.com/en-us/filing-a-claim. You'll need the tracking number and proof of value.
More FedEx Tracking Guides
FedEx Lost Package: What to Do, Who Files, and the Real Deadlines Schedule a FedEx Pickup: Steps, Fees, and Cutoffs FedEx Holidays 2026: Closures and Delivery Changes FedEx Workday Login: Step-by-Step FedEx Scheduled Delivery Pending: What It Means FedEx Tracking Not Updating: Causes, Wait Times, and Fixes
Get Help from FedEx
If the latest scan still does not make sense, contact FedEx directly with your tracking number ready.
Support hours: 24/7
About FedEx
FedEx Corporation was founded in 1971 as Federal Express and launched overnight delivery operations in 1973 with a fleet of 14 Falcon 20 aircraft. The company pioneered the concept of guaranteed overnight delivery and was the first to offer real-time package tracking in 1994. Today, FedEx operates one of the world's largest cargo airlines with over 680 aircraft and more than 200,000 motorized vehicles. Headquartered in Memphis, Tennessee, FedEx employs approximately 550,000 people globally. The company operates through four primary segments: FedEx Express, FedEx Ground, FedEx Freight, and FedEx Logistics.
- Official site
- http://www.fedex.com/
- Track packages
- https://www.fedex.com/fedextrack/
- Support portal
- Open support →
- Network type
- Private Courier
- Country
- US
- Region
- north america
- Coverage
- FedEx operates in over 220 countries and territories worldwide. In the US, FedEx Ground covers all 50 states and Puerto Rico. FedEx Express connects to 220+ countries via its global air network. FedEx International operates through its own stations and local partner networks in markets where it does not have direct operations. Key international hubs include Memphis (US), Indianapolis (US), Paris (France), and Cologne (Germany).
- Support hours
- 24/7
- Last verified
- Apr 18, 2026
Referenced sources