UPS InfoNotice: What It Means and How to Respond
Learn what a UPS InfoNotice means, how to use the notice number, when UPS will try again, and when your package is waiting at an Access Point.
Learn what a UPS InfoNotice means, how to use the notice number, when UPS will try again, and when your package is waiting at an Access Point.
If USPS marks your package delivered but it is missing, start with neighbors and your mail carrier before filing a claim. USPS supervisors can pull GPS coordinates showing exactly where the carrier scanned it.
See when a FedEx scan gap is normal, when to escalate in 2026, and which tracking patterns point to a delay, a handoff, or a real missing-package problem.
Shipping claims pay the shipper, not the recipient — file USPS insured claims within 60 days of mailing, UPS and FedEx domestic claims within 60 days, DHL within 30.
Check the delivery photo and nearby doors first, give the carrier 24 hours to self-correct, then report the misdelivery — the seller owes you the replacement.
USPS picks up packages free with your regular mail; UPS and FedEx charge $9-$14.75 for one-time pickups; DHL Express includes pickup with the shipment.