USPS Lost Package: How to File a Missing Mail Search
Submit a USPS Missing Mail search request at missingmail.usps.com between 7 and 365 days after the original mailing date if your package is lost.
Submit a USPS Missing Mail search request at missingmail.usps.com between 7 and 365 days after the original mailing date if your package is lost.
To return USPS mail, keep the piece unopened, mark it as Refused or Not at this address, and hand it back to your carrier or place it in your mailbox.
A 10-digit DHL tracking number belongs to Express, while numbers with letters or 10 to 39 characters route through eCommerce, Parcel, or Freight.
Call DHL Express at 1-800-225-5345 Monday through Friday from 6:00 AM to 7:00 PM Arizona time to reach a live customer service agent.
OnTrac customer service runs through live chat on ontrac.com or texting 703-348-8441, open Monday-Friday 8 a.m.-9 p.m. and weekends 8 a.m.-8 p.m. Eastern.
Call Purolator customer service at 1-888-744-7123 Monday to Friday 7 AM to 9 PM or Saturday and Sunday 8 AM to 8 PM to resolve your parcel issue.