Canada Post (Societe canadienne des postes) is Canada's federal Crown corporation responsible for postal service, serving 17.1 million addresses across Canada's vast geography. Founded in 1867 alongside Confederation, Canada Post delivers letters, parcels, and publications six days per week and operates over 6,000 post office locations nationwide. As the country's largest retailer, Canada Post is also a major e-commerce enabler for Canadian businesses. Track shipments at canadapost-postescanada.ca or call 1-866-607-6301.
Track Canada Post Package
Canada Post offers reliable mail and parcel delivery services across Canada and internationally, ensuring timely and secure shipments.
Canada Post Tracking
Key facts about Canada Post
Canada Post tracking uses UPU S10 format
2 letters + 8 digits + 2 letters (CA suffix).
Xpresspost offers guaranteed delivery
Xpresspost offers guaranteed delivery with money-back on domestic next-day service.
Canada Post delivers Monday-Saturday;
Canada Post delivers Monday-Saturday; no Sunday delivery for standard services.
Customs documentation is required
Customs documentation is required for all international shipments; delays are common at CBSA.
Canada Post Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Item accepted | Canada Post has received and scanned the item at a postal facility. | Monitor the next scan event. |
| In Transit | The package has been received and is on its way to the designated destination through the Canada Post network. | Monitor the next scan event. |
| Out for Delivery | The package is on a delivery vehicle and is expected to arrive at the final destination today. | Monitor the next scan event. |
| Notice Left | A delivery was attempted but the recipient was not available. A notice card has been left and the package has been redirected to a pickup location or post office. | Check the notice card for the pickup location and bring valid ID to collect your parcel. |
| Delivery Attempt Made / Rescheduled | A delivery attempt was unsuccessful. Canada Post will reattempt delivery on the next business day. | Monitor the next scan event. |
| Available for Pickup | The package is ready for collection at the specified pickup location or post office. | Bring your notice card and government-issued photo ID to the pickup location. |
Canada Post Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Canada Post Domestic Parcel
703511447713847216-digit numeric
Standard format for domestic parcels and online retail labels. All digits, no letters.
character alphanumeric
2 uppercase letters + 9 digits + 'CA'
UPU S10 format. Common prefix codes: CP (parcel), EE (EMS/Xpresspost International), LM, LX, RC, PG depending on service type.
Canada Post Domestic (alternate)
123456789012313-digit numeric
Less common; appears in API documentation as a valid tracking PIN format.
Canada Post Domestic (alternate)
12345678901212-digit numeric
Rare; found in developer/API documentation as a possible PIN format.
How to Track a Canada Post Package
Follow these steps to get real-time status on any Canada Post shipment.
Find your Canada Post tracking number on your shipping receipt or email notification
Open https://www.canadapost-postescanada.ca/track-reperage/en
Go to https://www.canadapost-postescanada.ca/track-reperage/en.
Enter the tracking number (you can enter multiple separated by commas)
View the current delivery status, scan history, and expected delivery date
Download the Canada Post app (iOS/Android) for mobile push notifications
Common Canada Post Tracking Problems
Expand each issue for the cause, what to do, and when to call Canada Post directly.
Tracking not updating after label created
Cause
The item has not yet been scanned at the first postal facility. Label creation does not trigger a scan.
What to do
Wait 24 hours after the sender drops off the item. If still no update after 48 hours, contact the sender to confirm drop-off at a Canada Post location.
Escalate when
If no scan appears after 5 business days of expected pickup, open a trace request at canadapost.ca or call 1-866-607-6301.
Tracking updates delayed due to weather or road closures
Cause
Severe weather, floods, or road closures can delay both physical movement and scanning of packages.
What to do
Check the Canada Post service alerts page for disruptions in your region. Allow additional business days for delivery.
Escalate when
If the package has not moved in 10 or more business days, file a service ticket through canadapost.ca.
Package marked delivered but not received
Cause
Package may have been left as a Safe Drop at an alternate location, or delivered to a neighbour. Rarely, a scan error may mark it delivered prematurely.
What to do
Check all accessible areas at the address (mailbox, porch, building lobby). Ask neighbours. Check for a Notice Left card. Wait 24 hours in case of a scan error.
Escalate when
If not found after 24 hours, contact Canada Post to initiate a trace.
No tracking available for Letter-post or Small Packet International
Cause
These Canada Post services do not include tracking by default. Only Tracked Packet, Xpresspost, and Priority services include tracking.
What to do
Confirm the service used with your sender. If tracking is required, request the sender use a tracked service for future shipments.
Escalate when
No escalation path; these services are untracked by design.
Canada Post Shipping Services Compared
Compare Canada Post service tiers and their typical delivery windows side by side.
Service options
Priority
Fastest domestic service with next-day delivery and guarantee
Urgent deliveries 2 day
Xpresspost
1-2 business day tracked service with money-back guarantee
Everyday shipping 1-2 days
Expedited Parcel
Cost-effective tracked delivery in 2-7 business days
Everyday shipping 2-7 days
Regular Parcel
Economy ground service
Everyday shipping 2-9 days
Lettermail
Standard letters and documents (untracked)
Everyday shipping Transit times vary by route
Canada Post Delivery Times by Service
Priority
2 business days
Next business day (major centres) to 2 business days
Xpresspost
1-2 business days
1-2 business days
Expedited Parcel
2-7 business days
2-7 business days
Regular Parcel
2-9 business days
2-9 business days
Tracked Packet USA
4-7 business days
4-7 business days
Xpresspost USA
2-3 business days
2-3 business days
Canada Post Tracking FAQs
Answers to the most frequently asked questions about Canada Post tracking and delivery.
01 How do I track a Canada Post parcel?
Go to canadapost-postescanada.ca/track and enter your tracking number. Lettermail is not tracked; you need Expedited, Xpresspost, or Priority for tracking.
02 What does 'Notice card left' mean on Canada Post?
It means a delivery attempt was made but no one was home, or the parcel was too large. A notice card with a pickup number was left. Wait one business day, then collect at your local post office.
03 How long does Canada Post Xpresspost take?
Xpresspost delivers in 1-2 business days between major urban centres. It comes with a money-back guarantee if the delivery date is missed.
04 What is Canada Post FlexDelivery?
FlexDelivery is a free Canada Post service that lets you redirect deliveries to a nearby post office instead of your home address, ideal for those who are not home during delivery hours.
05 How do I file a Canada Post claim for a lost parcel?
File a claim at canadapost-postescanada.ca within 90 days of shipping for domestic parcels, or within 6 months for international. You need the tracking number and proof of value.
06 Does Canada Post deliver on Saturdays?
Yes, Canada Post delivers on Saturdays in most urban areas for Priority and Xpresspost. Expedited Parcel may also deliver on Saturdays depending on the region.
More Canada Post Tracking Guides
Get Help from Canada Post
If the latest scan still does not make sense, contact Canada Post directly with your tracking number ready.
Support hours: Mon-Fri 7 AM-11 PM ET, Sat-Sun 9 AM-9 PM ET
About Canada Post
Canada Post Corporation was established in 1981 under the Canada Post Corporation Act, succeeding Canada Post as a government department. It operates as a Crown corporation at arm's length from the government. Canada Post processes over 8.5 billion pieces of mail annually through its network of processing plants, post offices, and delivery routes. The company has adapted to declining letter mail volumes by growing its parcel business to serve the e-commerce sector, including its Solutions for Small Business program.
- Official site
- https://www.canadapost.ca/
- Track packages
- https://www.canadapost-postescanada.ca/track-reperage/en
- Support portal
- Open support →
- Network type
- National Post
- Country
- CA
- Region
- north america
- Coverage
- Canada Post delivers to all 17.1 million Canadian addresses including remote northern communities. International service covers 190+ countries via airmail partnerships and surface mail. Canada Post operates the largest retail network in Canada, with over 6,000 post office locations.
- Support hours
- Mon-Fri 7 AM-11 PM ET, Sat-Sun 9 AM-9 PM ET
- Last verified
- Apr 8, 2026
Referenced sources