# FedEx Tracking: How to Track Your Package

> FedEx offers global shipping, reliable delivery, and extensive tracking services, ensuring your packages are handled with care worldwide.

- **URL**: https://trackingadvice.com/carriers/fedex/
- **Carrier website**: http://www.fedex.com/
- **Region**: north america
- **Last verified**: 2026-08-05

FedEx (Federal Express Corporation) is one of the world's largest courier and logistics companies, operating in over 220 countries and territories. Founded in 1971 by Frederick W. Smith and headquartered in Memphis, Tennessee, FedEx handles millions of packages daily across its Express, Ground, Freight, and eCommerce networks. Whether you are a logistics manager overseeing high-volume shipments or an individual waiting for an online purchase, FedEx tracking gives you real-time visibility into your package's journey. Visit the official site at https://www.FedEx.com or call 1-800-463-3339 for support.

## Quick facts

| Fact | Detail |
| --- | --- |
| FedEx tracking updates | FedEx tracking updates typically occur at every facility scan, often every few hours for Express shipments. |
| FedEx Express next-day deliveries | FedEx Express next-day deliveries are scanned at origin, in-transit hubs, and final delivery. |
| FedEx Ground | FedEx Ground shipments are usually scanned within 24 hours of pickup. |
| Tracking | Tracking numbers can be 12, 15, 20, or 22 digits depending on the FedEx service used. |

## FedEx Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| FedEx Express / FedEx Ground | 12-digit numeric | 771368970946 | Standard 12-digit format. Check digit calculation uses alternating multiply-by-3 / multiply-by-1 scheme. |
| FedEx Ground (96-prefix) | 15-digit numeric starting with 96 | 961116906684577 | Often 15-22 digits for Ground shipments; the leading '96' identifies FedEx Ground. |
| FedEx SmartPost / FedEx Home Delivery | 20-digit numeric or GS1-128 barcode | 02394491526773390007 | Longer numeric format used for SmartPost and certain ecommerce fulfilment labels. |
| FedEx Door Tag | 'DT' + 12 digits | DT000000000000 | Used only for Express and Ground shipments in the US and Canada when a delivery attempt fails. |

## How to Track a FedEx Package

1. **Locate your FedEx tracking number on your shipping confirmation email, receipt, or label**: Locate your FedEx tracking number on your shipping confirmation email, receipt, or label.
2. **Open https://www.fedex.com/en-us/tracking.html**: Go to https://www.fedex.com/en-us/tracking.html.
3. **Enter your tracking number in the search box (you can enter up to 30 at once)**: Enter your tracking number in the search box (you can enter up to 30 at once).
4. **Click "Track" to view real-time status, estimated delivery time, and scan history**: Click "Track" to view real-time status, estimated delivery time, and scan history.
5. **Optionally sign in to FedEx Delivery Manager to set delivery preferences or redirect the package**: Optionally sign in to FedEx Delivery Manager to set delivery preferences or redirect the package.

## FedEx Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Shipment information sent to FedEx | The sender has submitted shipping details and a label has been created, but FedEx has not yet physically collected the package. |  |
| Picked up | FedEx has physically collected the package from the sender. |  |
| Left FedEx origin facility | The package has departed the initial FedEx processing location. |  |
| In transit | The package is actively moving through the FedEx network toward its destination. |  |
| Arrived at FedEx hub | The package has reached a major FedEx sorting and processing centre. |  |
| Departed FedEx hub | The package has left the major hub and is continuing to the next destination. |  |

## FedEx Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| FedEx Express | Everyday shipping | Transit times vary by route | Quote-based |
| FedEx Ground | Budget domestic parcels | 1-5 days | Quote-based |
| FedEx Home Delivery | Residential shipments | 1-5 days | Quote-based |
| FedEx Freight | Large or palletized freight | Not suitable for standard parcels | Quote-based |
| FedEx International Priority | Urgent deliveries | 1-3 days | Quote-based |

## FedEx Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| FedEx First Overnight |  |  | Next business morning delivery |
| FedEx Priority Overnight | 1 day |  | Next business day by 10:30 AM |
| FedEx Standard Overnight | 1 day |  | Next business day by 3:00 PM |
| FedEx 2Day | 2 days |  | 2 business days |
| FedEx Ground | 1-5 days | domestic | 1-5 business days (US domestic, distance-based) |
| FedEx Home Delivery | 1-5 days |  | 1-5 business days for residential |

## Common FedEx Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| No scheduled delivery date shown | The package is delayed or has not yet been tendered to FedEx after label creation. | Wait 24 hours to see if an estimated delivery date appears. Contact the sender to confirm physical handoff to FedEx. | If no scan appears 2 business days after the expected pickup date, contact FedEx at 1-800-463-3339. |
| Customs clearance delay | Missing, incomplete, or inaccurate commercial invoice or customs declaration documentation. | Check if FedEx has sent a request for additional documentation. Provide the commercial invoice, HS codes, and accurate declared value. | If customs holds the shipment more than 5 business days without resolution, contact FedEx International Customer Service. |
| Delivery exception | The shipping address has an error (wrong postal code, missing apartment number, etc.). | Use FedEx Delivery Manager to request an address correction online, or call FedEx to provide the corrected address. Address corrections may incur a fee. | If FedEx is unable to correct the address, the package will be returned to the sender. |
| Delivery exception | Severe weather conditions beyond FedEx control have disrupted network operations. | Check FedEx Service Alerts at fedex.com for impacted areas. No action required; FedEx will deliver as soon as conditions allow. | If the delay extends beyond 5 business days after the weather event, contact FedEx for a status update. |

## FedEx Tracking FAQs

### How do I track a FedEx package?

Go to fedex.com/tracking and enter your tracking number. You'll see real-time status and scan history.

### What does 'Shipment Exception' mean on FedEx?

It means an unexpected event-such as a weather delay, address issue, or customs hold-has affected your delivery. Check the tracking page for details or call 1-800-463-3339.

### How long does FedEx Ground take?

FedEx Ground typically delivers in 1-5 business days within the US, depending on the distance between origin and destination.

### Can I change a FedEx delivery address?

Yes, use FedEx Delivery Manager (fedex.com/deliverymanager) before the package is out for delivery. You can redirect to a FedEx location or hold for pickup.

### What are FedEx business hours for delivery?

FedEx Express delivers Monday-Friday. FedEx Ground and Home Delivery also deliver on Saturdays to most areas.

### How do I file a FedEx claim for a lost or damaged package?

File a claim within 60 days of the shipment date at fedex.com/en-us/filing-a-claim. You'll need the tracking number and proof of value.

### What is FedEx SmartPost (now FedEx Ground Economy)?

FedEx renamed SmartPost to FedEx Ground Economy in March 2021. FedEx carries the package to a US Post Office facility and USPS makes the final residential delivery. Typical transit is 2 to 7 business days.

### Why is the FedEx delivery map not working?

Map view only appears once your shipment has an estimated delivery time window - no window means no map. Enter the tracking number and look for the map icon, or sign in to FedEx Delivery Manager.

### Why is FedEx Ground Economy (SmartPost) so slow?

Because two carriers handle it. FedEx moves the package to a US Post Office and USPS delivers the last mile, which adds a handoff and puts the final leg on postal delivery schedules. FedEx quotes 2 to 7 business days, longer outside the contiguous 48 states.

### How do I get proof of delivery from FedEx?

On the tracking page, click 'Obtain Proof of Delivery' when the package shows as delivered. You'll see the recipient name, time, and a delivery photo if available.

### Why is my FedEx tracking not updating?

After label creation, allow 24-48 hours for the first scan. Delays can occur during high-volume periods (holidays). Call 1-800-463-3339 if no update after 48 hours.

### Does FedEx deliver on weekends?

FedEx Home Delivery and Ground deliver on Saturdays to most areas. FedEx Express offers Saturday delivery for select services. Sunday delivery is not standard.

## Get Help from FedEx

- **Phone**: 1-800-463-3339
- **Hours**: 24/7
- **Help**: https://www.fedex.com/en-us/customer-support.html
- **Guide**: [how to speak to a human at FedEx](https://trackingadvice.com/how-do-i-speak-to-a-human-at-fedex/)

## About FedEx

FedEx Corporation was founded in 1971 as Federal Express and launched overnight delivery operations in 1973 with a fleet of 14 Falcon 20 aircraft. The company pioneered the concept of guaranteed overnight delivery and was the first to offer real-time package tracking in 1994. Today, FedEx operates one of the world's largest cargo airlines with over 680 aircraft and more than 200,000 motorized vehicles. Headquartered in Memphis, Tennessee, FedEx employs approximately 550,000 people globally. The company operates through four primary segments: FedEx Express, FedEx Ground, FedEx Freight, and FedEx Logistics.

## More FedEx Tracking Guides

- [FedEx Tracking Not Updating](https://trackingadvice.com/fedex-tracking-not-updating)
- [FedEx Door Tag: What to Do](https://trackingadvice.com/fedex-door-tag)
- [FedEx Package Not Delivered](https://trackingadvice.com/fedex-says-my-package-was-delivered-but-it-wasnt)
- [FedEx Lost Package: File a Claim](https://trackingadvice.com/fedex-lost-package)

## Sources

- [FedEx official website](https://www.fedex.com/en-us/home.html), FedEx
- [FedEx tracking page](https://www.fedex.com/en-us/tracking.html), FedEx
- [FedEx customer support](https://www.fedex.com/en-us/customer-support/contact.html), FedEx
- [FedEx Ground Economy shipping](https://www.fedex.com/en-us/shipping/ground/economy.html), FedEx
- [How can I track my package with map view?](https://www.fedex.com/en-us/customer-support/faqs/receiving/tracking-questions/how-to-track-with-map-view.html), FedEx