UPS Hold Mail: How It Works, Costs, and What to Know
UPS can hold your packages through free UPS My Choice for up to 7 calendar days at an Access Point or reschedule individual delivery dates for a fee.
UPS can hold your packages through free UPS My Choice for up to 7 calendar days at an Access Point or reschedule individual delivery dates for a fee.
UPS closes next on Thanksgiving, Nov 26, 2026; for Christmas Eve delivery, ship by Dec 21 (3 Day Select), Dec 22 (2nd Day Air), and Dec 23 (Next Day Air).
Call UPS at 1-800-742-5877 Monday through Saturday, or use 1-800-782-7892 for 24/7 international shipping support and package assistance.
A one-time UPS On-Call Pickup costs $15.75 same-day or $9.65 future-day in 2026, charged per request, not per package. Book at ups.com or call 1-800-PICK-UPS.
Learn when a quiet UPS scan is still normal, when support makes sense, and when a trace or claim is the smarter next move.
Learn what a UPS InfoNotice means, how to use the notice number, when UPS will try again, and when your package is waiting at an Access Point.