Enter any Deutsche Post or DHL Paket tracking number for real-time status. Domestic Germany, EU, and international shipments all supported.
Track Deutsche Post Package
Deutsche Post delivers to 220+ countries. Formats: DHL Paket 12-digit, Registered Mail 13-char (RR+digits+DE), International Packet JD+18 digits. Standard international: 3-7 business days. Deutsche Post AG owns DHL - both use the same tracking platform.
How Deutsche Post shipment updates work
Key facts about Deutsche Post
Tracking number format
12 digits (DHL Paket); RR+8 digits+DE (Registered Mail); JD+18 digits (Packet International)
Tracking example
JD014600006839402850
Support phone
1-800-225-5345
Deutsche Post shipment statuses explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Sending accepted | Post office scanned the parcel at drop-off. Transit has started. | Normal - no action needed. |
| In transit to destination country | Moving through the international Deutsche Post / DHL network. | Normal. Intercontinental legs may go 5-10 days without a new scan. |
| Import customs control | Held at destination country customs for inspection. | May require import declaration or duty payment. DHL will contact you if action is needed. |
| Delivered to recipient | Package delivered to your address. | Check door and mailbox. If missing, contact the sender within 48 h. |
| Attempted delivery - recipient absent | Tried to deliver, no one home. | Collect from local post office or DHL ServicePoint with the notification card and ID. |
| Delivered to post office / Packstation | Left at a collection point because delivery to your address was not possible. | Collect within 7 days using your ID and the notification card or DHL app. |
Tracking number formats for Deutsche Post
Identify your tracking number type before entering it into the search box above.
Standard format
JD01460000683940285012 digits (DHL Paket); RR+8 digits+DE (Registered Mail); JD+18 digits (Packet International)
How to track a Deutsche Post shipment
Follow these steps to get real-time status on any Deutsche Post shipment.
Find your Deutsche Post tracking number
Check your order confirmation email, the receipt from the post office, or the sender's shipping notification. DHL Paket numbers are 12 digits. Registered Mail numbers follow the pattern RR + 8 digits + DE.
Enter it in the tracker above
Paste the number into the tracking field and press "Track Package". The system identifies whether it is DHL Paket, Registered Mail, or an International Tracked Packet.
Read your decoded status
Your current status appears in plain English along with the full scan timeline. For letter-rate products, expect only origin and delivery scans - no in-transit scans.
Act on customs holds or delivery exceptions
If your status shows a customs hold, check for a DHL email with documentation instructions. If delivery was attempted, collect from your local post office or Packstation within 7 days.
Deutsche Post tracking FAQ
Answers to the most frequently asked questions about Deutsche Post tracking and delivery.
01 Is Deutsche Post the same as DHL?
Yes. Deutsche Post AG owns DHL International, making them part of the same company: Deutsche Post DHL Group. Domestic German parcels are typically delivered by DHL Paket. International shipments may move through either network. Both use the same tracking platform for parcels.
02 Why is my Deutsche Post tracking not updating?
International shipments often show tracking gaps of 5-10 days during ocean or air freight transit - there are no scans while the parcel is between countries. For letter-rate products, only origin and delivery scans are provided. Wait 10 business days for intercontinental shipments before contacting support.
03 How long does Deutsche Post take to deliver to the US?
Standard Deutsche Post international parcels to the USA take 5-10 business days, plus 1-5 days for US customs clearance. DHL Express delivers to the US in 1-3 business days. Registered letters take 7-14 business days.
04 What does "Customs clearance" mean on Deutsche Post tracking?
This status means your parcel has arrived at the destination country and is being processed by customs. For most personal shipments below the local de minimis threshold, this clears automatically and adds 1-3 days. For commercial shipments or high-value items, you may need to provide an invoice, proof of origin, or pay import duties.
05 How do I track a Deutsche Post registered letter?
Registered letters (Einschreiben) use a 12-character tracking number in the format RR + 8 digits + DE (e.g. RR123456789DE). Enter this at the DHL tracking page. Registered letter tracking shows fewer milestones than parcel tracking - you will see acceptance at the post office and delivery, but no in-transit scans.
Need direct help from Deutsche Post?
If the latest scan still does not make sense, contact Deutsche Post directly with your tracking number ready.
What to know about Deutsche Post
Track any Deutsche Post or DHL Paket package instantly. Enter your tracking number for live status, decoded messages, and what to do when delivery is delayed.
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