Deutsche Post is the world’s leading courier service provider that brings some great devices for the customers to enjoy a top-class shipping experience. One such important part is its return policy. With the Deutsche Post Return to Sender policy, people can themselves make the arrangement for their return shipments and send unwanted parcels back to the shipper.
The process is just as easy as shipping a package with Deutsche Post. The parcel can be returned to the sender either by leaving it at their service point or by planning a pickup service with Deutsche Post. All you need is a return plan to start with the process.
In some of the cases, the parcels are being managed and arranged by DHL because both are subsidiaries of the Deutsche Post DHL Group.
What You Will Know
- 1 Steps to Return a Parcel to the Sender
- 2 How to Create DHL Return Label?
- 3 How Does Deutsche Post Return to Sender Process Work?
- 4 Can a Package Automatically Return to Sender?
- 5 How to Track your Return Shipment with Deutsche Post?
Steps to Return a Parcel to the Sender
Returning a parcel with Deutsche Post is very easy and convenient. You just need to schedule a return shipment with them and follow the steps as they come:
To drop the return shipment yourself at the Service Point, take care that you first view the Service Points available in your locality and then select the most convenient one. Also, remember to mark the date as well as the time when you will be visiting them to drop off your return shipment.
To schedule, a pickup, inform the Deutsche Post of a suitable date and time as per your convenience, and they will send their courier person to your location for the scheduled pickup of the return parcel.
How to Create DHL Return Label?
Creating a return label is the most important process if you wish your package liable for an easy return.
There are two procedures to do it. One is to create it in advance before the package is shipped, and another is to create it after its shipment.
Advance creation of the return label while preparing your shipment:
Creation of the return label post shipment:
How Does Deutsche Post Return to Sender Process Work?
Here are the steps:
Create a Return Label
First, the sender will have to create the return label for their clients or customers by choosing “Create Return Label” and entering the address where it is to be returned.
Send the Label
The shipper then prints the created return label and attaches it to the package which is to be shipped. Else, it can also be directly mailed to the recipient.
The recipient does this if they want to return the parcel. As soon as they finish the packaging and attach the return label to the box, they can book the return with Deutsche Post.
Deutsche Post then takes the responsibility of safely returning the package to the return address by entrusting their courier servers with the package.
Can a Package Automatically Return to Sender?
In certain exceptional cases, a package might automatically return to the sender without the recipient initiating any return plan. Such circumstances are created when Deutsche Post faces difficulties in its delivery process.
Several unforeseen reasons are the cause of this minor inconvenience. Some of them are as follows:
However, in all of the above cases, Deutsche Post first seeks to solve the predicament first by making multiple attempts at deliveries. They try every means to notify the recipient of the scheduled delivery and even ask to provide a convenient delivery time when they will be available to receive the shipment. But when they fail to contact the recipient or someone refuses delivery, then they automatically decide to start the return process.
In some other rare cases where Deutsche Post faces specific legal issues, they fail to deliver the package. So, they initiate the return process for the packages that:
How to Track your Return Shipment with Deutsche Post?
Deutsche Post allows one to track their return shipment once it initiates the return procedure. Soon as the recipient proceeds to return a parcel to the sender, they receive a different tracking number. The number can then be used to track the parcel by visiting their official website.
The procedure for tracking the return shipment is the same as that of any shipment. But this time, one must input the new tracking ID into the box in place of the previous number.
Moreover, the sender, as well as the recipient, will constantly be notified of the delivery status and provided with regular updates, even if they don’t track their return shipment.
The world’s leading shipping company is always ready to bring the best service to its customers. They are always on the look to devise new methods and technologies to offer comfortable shipping.
Deutsche Post Return to Sender is a great tool that helps the customer to plan their return shipments and successfully execute the entire procedure. With such convenient services, Deutsche Post truly excels in providing top-quality customer service to everyone worldwide.