FedEx Proof Of Delivery: All You Need to Know

FedEx home delivery is renowned for its residential shipping services. Delivering shipments to over 50 states, FedEx services are quite flexible and trustworthy. The delivery packages travel a long distance within a specific period of time. Their services are used and trusted by millions of customers worldwide. Maintaining consistency and reliability is what they excel in.

Despite all the precautions, there is always a chance of losing track of delivery or getting a damaged shipment. It can happen to anyone. In order to counter that, FedEx introduced a special “Receive and Sign” method. It is used as Proof of Delivery to make the whole procedure convenient for both the consignor and the consignee. It is the perfect way to prevent any worst-case scenario regarding the delivery. A convenient solution, especially for sensitive products like medicine or electronic devices.

Let’s clear out some of the basics first about the the topic.

What is FedEx Proof of Delivery (POD)?

FedEx Proof Of Delivery

The legal document that carries the proof of the shipment to the recipient is referred to as the Proof of Delivery or POD. It is the legal representation of a contract between the sender and the user. The document implies that the delivery is completed by the courier, and it is now in possession of the designated customer.

It also acts as insurance for all the delivery completed by FedEx. With the help of Signature Proof of Delivery, the sender can get a picture of the signature once the shipment is completed. It contains details like the name of the owner and precise details of weight, manufacturer, number of items, and so on.

Read: FedEx Signature: Why it’s required?

What Makes FedEx Proof of Delivery Different from the Tracking Process?

The FedEx tracking process works as a system that is designed to inspect the status of the shipment within 90 days of the delivery. It helps in estimating a duration of time for the delivery by the help of the purchase order numbers or reference numbers.

On the other hand, Proof of Delivery is a specific signature that is received once the shipment is made. It contains short details of all the information about the product including the name of the owner, weight, no. of items, etc. while eliminating the “9-digit Account Number”.

Signing the Proof of Delivery

Once you sign the POD, it signifies that you’re now in possession of your shipment and it’s now your responsibility. The signing also implies that you have received the product in good condition. In case you find any problem after signing the contract, it may become quite difficult for you to cope up with the situation. If you complain about a certain issue to the sender afterwards, they will uphold the signed POD as proof that the damage is caused after handing over the product in your hands.

It is always recommended to have a look at your shipment before signing the Proof of Delivery contract. The contract clearly states these two obvious things,

  1. The products arrived safely without any issues or damages.
  2. All the responsibilities of the product hereby shifted to the receiver’s hands.

Read: FedEx Damaged Package: How to Claim?

Proof of delivery is available for each package delivered by FedEx at the time of delivery. It is important to check some of the important aspects before signing the contract.

● Check whether the shipment is correct. Have a look at all the information printed on the package like your name, product info, no. of items etc. Make sure the package is for you only.

● If you find any inconvenience in the delivery, make sure to take a picture of it as the evidence to your claim.

● Check all the items properly, whether it be the number of items or the packaging outside. Look for the tears, holes, or stains (if any) before signing the contract.

● Always open the package in front of the delivery personnel. Check whether the product matches your expectations or not.

● Study the product description and all the details given on the packaging properly.

● Once the inspection process is complete and you are assured of your shipment, then only sign the contract.

NOTE: You do not have to file a complaint if you received a damaged package yet the product is unharmed. It won’t be taken into consideration.

Act smart and never turn your driver away before confirming your shipment. You’ll never know when a wrong parcel may arrive at your doorsteps.


If you just sign the contract without confirming the details and the delivery guy leaves, there’s nothing you can do about that wrong shipment. Accepting the parcel before checking the content will be an absurd decision.

Make sure your parcel is in good condition then only bid the delivery person goodbye. A package can get damaged for a lot of reasons, properly inspect all the reasons and act accordingly. Takedown the photograph and write down notes for more information. Keep all the details with you like the slip, bill, and so on.

POD is available for FedEx Express and FedEx Ground shipment only. You can have a look at the official website for more information. What if there is no signature available? In that case, you can mail or fax POD information.

The Bottom Line on FedEx Proof of Delivery Service:

FedEx is a reputed company that is dedicated to providing unparalleled shipping services to its customers. Proof of Delivery is a smart move by FedEx that works both ways. It benefits both the consignor and the consignee while keeping things transparent.

If you are likely to deal with FedEx Delivery Services, make sure you make a habit of inspecting everything properly. Check-in with the driver and confirm if he/she is completely aware of all the facts. If everything goes well, ask the person to wait for a while. Check the details, confirm your product, sign the contract, and accept your shipment. In case you received a wrong or damaged shipment, claim for the damage immediately by taking the appropriate steps mentioned above. Proper measures will help you deal with the situation efficiently.

Avatar for Charles Helms

Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries.

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