Aeropostale is a retail brand that ships orders via third-party couriers. Customers receive a tracking number by email once their order dispatches.
Track Aeropostale Package
Aeropostale ships orders via third-party couriers. Use your order number or the carrier tracking number from your shipping confirmation to track your package.
Aeropostale Tracking
Key facts about Aeropostale
Aeropostale order tracking
Use the tracking number from your Aeropostale shipping confirmation email.
Carrier varies
Aeropostale ships via multiple carriers depending on your location and order size.
Tracking email
Check your inbox for a shipping notification from Aeropostale with a carrier tracking link.
Aeropostale Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Submitted and Processing | Your order has been successfully received by Aeropostale and is being processed - payment is being verified and items located in the warehouse. | Monitor the next scan event. |
| Located in Stock | The items in your order have been found in the warehouse and are being prepared for shipment. | Monitor the next scan event. |
| Shipped | Your order has left the Aeropostale warehouse and has been handed to the carrier (FedEx, UPS, or USPS). A tracking number has been assigned. | Monitor the next scan event. |
| In Transit | The carrier is transporting your package towards the delivery address. | Monitor the next scan event. |
| Out for Delivery | The package is with the carrier's driver for delivery today. | Be available at the delivery address. |
| Delivered | The carrier has delivered your order to the specified address. | Monitor the next scan event. |
Aeropostale Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Aeropostale Order Number
123456789Numeric, 9-12 digits
Aeropostale assigns a numeric order number at checkout. This is used to check order status on aeropostale.com. The actual parcel tracking number is from the carrier (FedEx, UPS, USPS) and is shared in the shipping confirmation email.
How to Track a Aeropostale Package
Follow these steps to get real-time status on any Aeropostale shipment.
Find your Aeropostale order confirmation
Check your email inbox for the Aeropostale order confirmation and shipping notification.
Copy your tracking number
The shipping email will include a tracking number or a direct tracking link from the carrier.
Visit the carrier tracking page
Click the tracking link in your email, or go to the carrier's website and enter the tracking number there.
Check order status on site
You can also check order status directly in your Aeropostale account under Orders → Order History.
Common Aeropostale Tracking Problems
Expand each issue for the cause, what to do, and when to call Aeropostale directly.
Tracking information not available 24-48 hours after shipping email
Cause
Carrier tracking systems take up to 48 hours to reflect a new shipment scan after handover from Aeropostale.
What to do
Wait 48 hours after the shipping confirmation email, then check using the carrier tracking number provided.
Escalate when
Contact Aeropostale customer service if no tracking update appears after 3 business days.
Order redirects to carrier site without Aeropostale tracking page
Cause
Aeropostale outsources all delivery to third-party carriers (FedEx, UPS, USPS). Final tracking is done on the carrier's website.
What to do
Use the carrier tracking number from your shipping confirmation email at fedex.com, ups.com, or usps.com.
Escalate when
Contact Aeropostale if the carrier tracking number in the email is invalid.
Order cancelled or suspended unexpectedly
Cause
Payment verification failure, billing address mismatch, or fraud check triggered.
What to do
Check your email for the specific reason. Contact Aeropostale customer service to resolve payment issues.
Escalate when
If payment was charged but order is cancelled, contact your bank and Aeropostale immediately.
Order not appearing in order history
Cause
Order information can take up to 1 hour to appear in your account after placing.
What to do
Wait 1 hour and refresh your order history on aeropostale.com or check your order confirmation email.
Escalate when
Contact Aeropostale customer service if your order is not visible after 2 hours.
Aeropostale Shipping Services Compared
Compare Aeropostale service tiers and their typical delivery windows side by side.
Aeropostale Delivery Times by Service
Standard
domestic
5-7 business days
Standard ground shipping
Express
domestic
2-3 business days
Express shipping
International
international
7-21 business days
Varies by destination country
Aeropostale Tracking FAQs
Answers to the most frequently asked questions about Aeropostale tracking and delivery.
01 How do I track my Aeropostale order?
Once your order ships, Aeropostale sends a shipping confirmation email with a tracking number. Click the link in the email or enter the number on the carrier's website.
02 How long does Aeropostale take to ship?
Standard shipping typically takes 5-7 business days. Express options are available at checkout for faster delivery.
03 Can I track my Aeropostale order without an account?
Yes - use the tracking number in your shipping confirmation email to track directly on the carrier's site, no account needed.
04 My Aeropostale tracking hasn't updated in days - what should I do?
Tracking gaps are common during transit. Wait 48 hours. If still no movement, contact the carrier or reach out to support.
05 Does Aeropostale ship internationally?
Aeropostale ships to many countries. International delivery times vary by destination, typically 7-21 business days.
More Aeropostale Tracking Guides
Aeropostale Order Not Delivered: What to Do When Your Package Is Missing (2026) Aeropostale Free Shipping: Threshold, Promo Codes, and When Express Is Worth It (2026) How Long Does Aeropostale Take to Ship? Delivery Times by Method (2026) Aeropostale Tracking Not Updating: What the Status Means and When to Worry (2026) How to Return an Aeropostale Order Online: Step-by-Step Guide (2026)
Get Help from Aeropostale
If the latest scan still does not make sense, contact Aeropostale directly with your tracking number ready.
About Aeropostale
Aeropostale is an American retailer specializing in casual apparel and accessories for teens.
- Official site
- https://www.aeropostale.com
- Track packages
- https://www.aeropostale.com
- Support portal
- Open support →
- Network type
- Marketplace
- Country
- US
- Region
- north america
- Coverage
- United States (all 50 states). International shipping available to select countries in Canada, Latin America, Europe, and Asia-Pacific via third-party logistics partners. Primarily serves North American markets.
- Last verified
- Apr 30, 2026
Referenced sources