# Urbano Tracking: How to Track Your Package > Track your Urbano parcel delivery. Enter your Urbano tracking number for real-time status updates and estimated delivery times. - **URL**: https://trackingadvice.com/carriers/urbanoexpress/ - **Carrier website**: https://www.urbanoexpress.com - **Region**: regional - **Last verified**: 2026-04-24 Urbano is an urban-focused last-mile delivery carrier designed for the fast-paced demands of city e-commerce and local business deliveries. Leveraging smart routing technology, Urbano delivers parcels quickly and efficiently within its urban service zones. This guide covers Urbano tracking and delivery information. ## Quick facts | Fact | Detail | | --- | --- | | Urbano is a last-mile delivery | Urbano is a last-mile delivery and courier service focused on urban areas, providing same-day and next-day delivery for e-commerce and local businesses. | | Tracking | Tracking numbers are alphanumeric. | | Urbano leverages technology-driven route optimization | Urbano leverages technology-driven route optimization for fast urban delivery. | ## Urbano Tracking Number Formats | Service | Format | Example | Notes | | --- | --- | --- | --- | | Urbano Express Peru | Starts with 'WYB' followed by 9 digits | WYB172746853 | The WYB prefix is the confirmed standard format for Urbano Express Peru waybill numbers (guías). Tracking numbers are provided by the sender and can also be referred to as 'Número de tracking', 'Contrato', or 'Código de cliente'. | ## How to Track a Urbano Package 1. **Track your Urbano parcel on the Urbano website or mobile app by entering your tracking number. Real-time driver location may be available on the day of delivery**: Track your Urbano parcel on the Urbano website or mobile app by entering your tracking number. Real-time driver location may be available on the day of delivery. 2. **Find your Urbano tracking number**: Locate your Urbano tracking number on your shipping confirmation email, order receipt, or shipping label. 3. **Go to the tracking page**: Visit https://www.urbanoexpress.com/tracking and enter your tracking number in the search field. 4. **Read your delivery status**: Review the latest scan event to see where your Urbano shipment is and when it is expected to arrive. ## Urbano Tracking Statuses Explained | Status | Meaning | What to do | | --- | --- | --- | | Recolectado (Collected) | Urbano Express has collected the parcel from the sender. It has entered the Urbano network. | | | Despacho Destino (Destination Dispatch) | The parcel has been dispatched from the origin hub toward the destination city or region. | | | Arribo Destino (Arrived at Destination) | The parcel has arrived at the destination hub or sorting centre nearest to the recipient. | | | En Ruta a Domicilio (Out for Delivery) | A courier is on their route and will attempt delivery at the recipient's address today. | | | Entregado (Delivered) | The parcel has been successfully delivered to the recipient's address. | | | Intento de Entrega (Delivery Attempted) | A delivery attempt was made but could not be completed (recipient absent, incorrect address, etc.). | Contact Urbano Express at (01) 613-6300 or clientes@urbanoexpress.com to rearrange delivery. | ## Urbano Shipping Services Compared | Option | Best for | Main tradeoff | Typical cost | | --- | --- | --- | --- | | Same-day delivery | Everyday shipping | Transit times vary by route | Quote-based | | next-day delivery | Everyday shipping | Transit times vary by route | Quote-based | | real-time tracking | Everyday shipping | Transit times vary by route | Quote-based | | proof of delivery | Everyday shipping | Transit times vary by route | Quote-based | | returns. | Everyday shipping | Transit times vary by route | Quote-based | ## Urbano Delivery Times by Service | Service | Time | Geography | Notes | | --- | --- | --- | --- | | Standard | 3-7 days | domestic | Standard delivery | | Express | 1-3 days | domestic | Express delivery option | | International | 7-21 days | international | International shipping times vary by destination | ## Common Urbano Tracking Problems | Issue | Cause | What to do | When to escalate | | --- | --- | --- | --- | | Tracking not updating after collection | Scan events may take 12-24 hours to appear after initial collection, especially for inter-city shipments. | Wait 24 hours after the 'Recolectado' status before expecting further updates. | If no update after 48 hours from collection, contact Urbano Express at (01) 613-6300. | | Delivery attempted but recipient was not home | Courier arrived during recipient's absence. | Contact Urbano Express to schedule a second delivery attempt or provide alternative delivery instructions. | After two failed attempts, Urbano Express may return the package to the sender. | | Package marked delivered but not received | May have been left at the door, with security, or with a neighbour. | Check your property and with building security or neighbours. Contact Urbano Express immediately to investigate. | File a formal claim with Urbano Express if package is confirmed missing after 24 hours. | | Delivery address needs to be changed after dispatch | Recipient has moved or provided incorrect address at order time. | Contact Urbano Express as soon as possible at (01) 613-6300. Address changes in transit are not guaranteed. | If change is not possible, the parcel will be delivered to the label address or held at a warehouse for pickup. | ## Urbano Tracking FAQs ### How do I track my Urbano delivery? Use the Urbano app or website with your tracking number. ### Does Urbano offer same-day delivery? Yes, same-day delivery is available within urban service zones when booked before the daily cut-off time. ## Get Help from Urbano - **Help**: https://www.urbanoexpress.com ## About Urbano Urbano is a technology-driven urban last-mile delivery company providing same-day and next-day parcel delivery within city service zones. ## Sources - [Urbano Express official tracking page](https://www.urbanoexpress.com/tracking/), Urbano Express - [Urbano Express official website](https://www.urbanoexpress.com), Urbano Express