# Swiss Post Tracking: Complete Guide > Track Swiss Post parcels and letters in Switzerland. Get real-time status for A-Post, B-Post, Priority, and international Swiss Post shipments. - **URL**: https://trackingadvice.com/carriers/swiss-post/ - **Carrier website**: https://www.post.ch - **Region**: europe - **Last verified**: 2026-04-28 Swiss Post (Die Schweizerische Post AG) is Switzerland's national postal operator, established as a state-owned corporation in 1998. Operating 3,700+ postal outlets across one of Europe's most densely served postal networks, Swiss Post delivers to 4 million addresses with an unmatched punctuality record. Swiss Post is the exclusive provider of letters, newspapers, and postal financial services across Switzerland and Liechtenstein. Track at post.ch or call 0848 888 888. ## Quick facts | Fact | Detail | | --- | --- | | Swiss Post tracking uses | Swiss Post tracking uses UPU S10 format ending in 'CH' (e.g., RA123456789CH). | | Swiss Post is renowned | Swiss Post is renowned for punctuality and reliability, with a 97%+ on-time delivery rate. | | Priority (A-Post) delivers next | Priority (A-Post) delivers next working day within Switzerland. | | Swiss Post delivers Monday-Saturday; | Swiss Post delivers Monday-Saturday; no standard Sunday delivery. | ## Swiss Post Tracking Number Formats | Service | Format | Example | Notes | | --- | --- | --- | --- | | Swiss Post domestic parcel | 18-digit numeric | 996015182914094089 | Standard format for domestic Swiss Post parcels. All digits, no letters. | | character alphanumeric | 2 uppercase letters + 9 digits + 'CH' | | UPU S10 format. Common prefixes: RR (Registered), CP (Parcel), EE (EMS). The 'CH' suffix identifies Switzerland. | ## How to Track a Swiss Post Package 1. **Find the tracking reference on your Swiss Post receipt, label, or confirmation email**: Find the tracking reference on your Swiss Post receipt, label, or confirmation email. 2. **Open https://www.post.ch/en/tracking (English available)**: Go to https://www.post.ch/en/tracking (English available). 3. **Enter the tracking reference**: Enter the tracking reference. 4. **View real-time status and delivery information**: View real-time status and delivery information. 5. **Download the Post app or enable SMS/email notifications for delivery alerts**: Download the Post app or enable SMS/email notifications for delivery alerts. ## Swiss Post Tracking Statuses Explained | Status | Meaning | What to do | | --- | --- | --- | | Registration of consignment | The sender has generated a tracking number and transferred the shipping data electronically to Swiss Post. The item has not yet been physically handed over. | | | Consignment collected from customer | Swiss Post has collected the package directly from the customer's premises. | | | Consignment has been sorted and forwarded | The package has been processed and sorted at a Swiss Post sorting centre and forwarded for further routing. | | | Consignment has been sorted for delivery | The package has been sorted at the local delivery centre and is prepared for the next delivery round. | | | Arrived at collection/delivery point | The package is ready for collection at a post office or postal agency, or has been prepared for bulk delivery. | If you received a collection notice, bring it and valid ID to the post office. | | Delivery attempt | Swiss Post attempted delivery but was unable to complete it. | A collection notice will have been left. Use it to arrange redelivery or collect at the post office. | ## Swiss Post Shipping Services Compared | Option | Best for | Main tradeoff | Typical cost | | --- | --- | --- | --- | | Priority (A-Post) | Urgent deliveries | Higher shipping cost | Quote-based | | Economy (B-Post) | Everyday shipping | Transit times vary by route | Quote-based | | PostPac Priority | Urgent deliveries | Higher shipping cost | Quote-based | | PostPac Economy | Everyday shipping | Transit times vary by route | Quote-based | | International Priority | Urgent deliveries | 2-4 days | Quote-based | ## Swiss Post Delivery Times by Service | Service | Time | Geography | Notes | | --- | --- | --- | --- | | Priority (A-Post) | | domestic | Next working day within Switzerland | | Economy (B-Post) | | | 2-3 working days | | PostPac Priority | | | Next working day | | PostPac Economy | | | 2-3 working days | | International Priority | 2-4 days | international | 2-4 days (EU), 4-10 days (global) | | EMS | 2-5 days | | 2-5 business days | ## Common Swiss Post Tracking Problems | Issue | Cause | What to do | When to escalate | | --- | --- | --- | --- | | No tracking events after label generation | Swiss Post registers the label data electronically but the item has not yet been physically collected or handed over. | Wait until the item is physically handed to Swiss Post and scanned. Allow up to 24 hours for the first scan event to appear. | If no scan appears 2 business days after confirmed handover, contact Swiss Post. | | Delivery failed due to recipient absence | The recipient was not available to receive the package and no safe drop was possible. | A collection notice will be left at the address. Collect the package at the nominated post office within the specified period, or use the Swiss Post app to arrange redelivery. | Unclaimed packages are held for 7 days then returned to sender. Act promptly. | | Package delayed in customs | International packages may require documentation, duties or VAT payment, or physical inspection. | Swiss Post will send a customs notice (physical or electronic). Pay any assessed duties/VAT to release the package. | If customs holds the package more than 10 business days without a notice, contact Swiss Post customer service. | | Incorrect address causing failed delivery | The address on the label has an error (wrong postal code, missing apartment number, etc.). | Contact Swiss Post with the correct address. Address corrections are possible for undelivered items. | If the package has already been returned to sender, the sender must reship with the corrected address. | ## Swiss Post Tracking FAQs ### How do I track a Swiss Post parcel? Go to post.ch/en/tracking and enter your tracking number. English, German, French, and Italian interfaces are available. ### What is the Swiss Post tracking number format? For registered and international items, Swiss Post uses UPU S10 format (e.g., RA123456789CH). Domestic parcel barcodes are 18-digit numeric codes. ### How long does Swiss Post Priority (A-Post) take? Priority mail (A-Post) delivers the next working day within Switzerland. It is the standard fast service for letters and small parcels. ### What is MyPost24? MyPost24 is Swiss Post's self-service parcel terminal network. You can pick up and send parcels 24/7 at hundreds of MyPost24 locations across Switzerland. ### What happens if I miss a Swiss Post delivery? Swiss Post leaves a delivery notice (Avis). Collect the item at the Post Office listed on the notice within 7 days (extendable to 14 days), with the notice and ID. ### Does Switzerland have customs on imports? Yes. Switzerland is not in the EU customs union. Imports may be subject to Swiss VAT (8.1%) and customs duties. Items above CHF 62 declared as gifts may be subject to VAT. ### Does Swiss Post deliver on Saturdays? Yes, Swiss Post delivers Monday-Saturday. There is no standard Sunday delivery. ### Can I redirect a Swiss Post delivery? You can set delivery preferences at post.ch, including delivery to a neighbour or MyPost24 terminal, using the Swiss Post app or the delivery notification link. ### How do I claim for a lost Swiss Post item? File a claim at post.ch/en/customer-service/claims within 60 days. For registered items, include the tracking reference and proof of value. ### What is Swiss Post EMS? Swiss Post EMS is the international express service, delivering to 100+ countries in 2-5 business days with full tracking and signature on delivery. ## Get Help from Swiss Post - **Phone**: 0848 888 888 - **Hours**: 7:30 AM-6 PM - **Help**: https://www.post.ch ## About Swiss Post Swiss Post's history dates to 1849 when Switzerland established its federal postal service following the country's unification as a modern confederation. Swiss Post became a public limited company in 1998, remaining fully state-owned. The company operates Yellow Post (postal services), PostFinance (financial services), and CarPostal (bus services). Swiss Post is known for its tradition of punctuality and precision that mirrors Swiss cultural values. PostFinance, the financial arm, is one of Switzerland's largest payment service providers. ## Sources - [Swiss Post official website (English)](https://www.post.ch/en), Swiss Post - [Swiss Post track consignments events guide](https://www.post.ch/en/receiving-mail/track-consignments/track-consignments-events), Swiss Post - [Swiss Post contact page](https://www.post.ch/en/contact), Swiss Post