# Swiship Tracking: How to Track Your Package

> Track your Swiship parcel. Enter your Swiship tracking number for real-time delivery status on Amazon and e-commerce last-mile shipments.

- **URL**: https://trackingadvice.com/carriers/swiship/
- **Carrier website**: https://www.swiship.com
- **Region**: europe
- **Last verified**: 2026-04-08

Swiship is a last-mile logistics carrier closely associated with Amazon's delivery operations in Europe, particularly Germany and Austria. When your Amazon order is fulfilled by Swiship, tracking updates appear in your Amazon order page and the Swiship tracking portal. This guide explains how to track a Swiship parcel and what to do if delivery is delayed.

## Quick facts

| Fact | Detail |
| --- | --- |
| Swiship is Amazon's last-mile delivery | Swiship is Amazon's last-mile delivery network operator, handling parcels in select European markets on behalf of Amazon Logistics. |
| Tracking | Tracking numbers are alphanumeric and typically provided through Amazon's order tracking system. |
| Swiship delivers Amazon packages in | Swiship delivers Amazon packages in Germany, Austria, and other European markets where Amazon has contracted last-mile operations. |

## Swiship Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| Swiship USA (Amazon US) | Begins with 'TBA' followed by 12 digits | TBA123456789012 | TBA numbers are Amazon US package tracking IDs used for Amazon Logistics delivery. May also resolve on the Amazon website. |
| Swiship Canada (Amazon Canada) | Begins with 'TBC' followed by 12 digits | TBC123456789012 | Used for Amazon Canada fulfilment. |
| Swiship Mexico (Amazon Mexico) | Begins with 'TBM' followed by 12 digits | TBM123456789012 | Used for Amazon Mexico fulfilment. |
| Swiship Germany (Amazon DE) | Begins with 'DE' followed by 10 digits | DE0123456789 | Used for Amazon Germany last-mile deliveries. |

## How to Track a Swiship Package

1. **Track your Swiship parcel at swiship.com by clicking 'Track your package' and entering your tracking number. Alternatively, tracking is available through the Amazon order tracking page, which shows Swiship updates within the standard Amazon interface**: Track your Swiship parcel at swiship.com by clicking 'Track your package' and entering your tracking number. Alternatively, tracking is available through the Amazon order tracking page, which shows Swiship updates within the standard Amazon interface.
2. **On the day of delivery, Swiship sends an email or notification with an estimated delivery window**: On the day of delivery, Swiship sends an email or notification with an estimated delivery window.
3. **Find your Swiship tracking number**: Locate your Swiship tracking number on your shipping confirmation email, order receipt, or shipping label.
4. **Go to the tracking page**: Visit https://www.swiship.com/track and enter your tracking number in the search field.

## Swiship Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Pickup Scheduled with Carrier | The package has left the seller's premises and is on the way to the Amazon carrier facility. |  |
| Arrived at Amazon Facility | The package has arrived at an Amazon fulfilment or distribution centre. |  |
| Carrier Picked Up | The carrier has collected the package from the Amazon facility for delivery. |  |
| Left Amazon Facility | The package has departed from the Amazon distribution centre toward the delivery area. |  |
| At Carrier Facility | The package has arrived at the carrier's processing facility. |  |
| Processing | The package is being processed at the carrier's facility and prepared for delivery. |  |

## Swiship Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| Last-mile parcel delivery for Amazon orders in Europe | Everyday shipping | Transit times vary by route | Quote-based |
| primarily in Germany and Austria. Delivery services include residential home del | Residential shipments | Slower than air options | Quote-based |
| safe place delivery | Everyday shipping | Transit times vary by route | Quote-based |
| and delivery to Amazon Locker or pickup points. | Everyday shipping | Transit times vary by route | Quote-based |

## Swiship Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| Standard | 3-7 days | domestic | Estimated standard delivery window |
| Express | 1-3 days | domestic | Expedited shipping option |
| International | 7-21 days | international | Varies by destination |

## Common Swiship Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| Package stuck 'At Carrier Facility' for multiple days | Sorting or processing delays at the Amazon or partner carrier facility, common during peak periods. | Wait up to 48 hours for an update. If the estimated delivery date has passed, contact Amazon customer support. | Escalate to Amazon support if the package has not moved for 3 business days past the estimated delivery date. |
| Held by carrier due to address issue | Delivery address is incomplete (e.g., missing apartment number) or a PO Box was used where not accepted. | address changes after dispatch may not always be possible. | Escalate immediately if the address cannot be updated and the delivery window is closing. |
| Tracking shows delivered but package not received | May have been left in a safe place (porch, mailbox, with a neighbour) or misdelivered. | Check safe locations at the delivery address. Contact Amazon support within 24 hours to initiate an investigation. | Escalate to Amazon for a refund or reship if not located within 48 hours. |
| TBA / DE tracking number not found | Tracking number not yet activated (usually updates within a few hours of dispatch). | Wait up to 24 hours and try tracking again. Ensure you are entering the full number without spaces. | Escalate to Amazon if tracking is still inactive 24 hours after the dispatch notification. |

## Swiship Tracking FAQs

### How do I track my Swiship parcel?

Track at swiship.com with your tracking number, or via your Amazon order tracking page.

### My Swiship parcel shows 'Delivered' but I did not receive it. What should I do?

Contact Amazon Customer Service for a resolution - they manage the relationship with Swiship on your behalf.

### Is Swiship part of Amazon?

Swiship is an independent carrier that works as a last-mile delivery partner for Amazon in Germany and Austria.

### Does Swiship deliver on weekends?

Yes, Swiship delivers on Saturdays and may deliver on Sundays in select areas.

## Get Help from Swiship

- **Help**: https://www.swiship.com

## About Swiship

Swiship was established as part of the growing ecosystem of Amazon Logistics carrier partners in Europe. As Amazon expanded its own delivery network (AMZL) while also contracting third-party carriers, Swiship emerged as a notable last-mile partner in Germany and Austria. The company operates a fleet of delivery vehicles and integrates directly with Amazon's logistics management system.

## Sources

- [Swiship official tracking page](https://www.swiship.com/track), Swiship / Amazon Logistics