Swiship is a last-mile logistics carrier closely associated with Amazon's delivery operations in Europe, particularly Germany and Austria. When your Amazon order is fulfilled by Swiship, tracking updates appear in your Amazon order page and the Swiship tracking portal. This guide explains how to track a Swiship parcel and what to do if delivery is delayed.
Track Amazon Swiship UK Package
Track your Swiship parcel. Enter your Swiship tracking number for real-time delivery status on Amazon and e-commerce last-mile shipments.
Amazon Swiship UK Tracking
Key facts about Amazon Swiship UK
Swiship is Amazon's last-mile delivery
Swiship is Amazon's last-mile delivery network operator, handling parcels in select European markets on behalf of Amazon Logistics.
Tracking
Tracking numbers are alphanumeric and typically provided through Amazon's order tracking system.
Swiship delivers Amazon packages in
Swiship delivers Amazon packages in Germany, Austria, and other European markets where Amazon has contracted last-mile operations.
Amazon Swiship UK Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Shipment Picked Up | Amazon Swiship UK has collected the parcel from the fulfilment centre. | Monitor the next scan event. |
| In Transit | The parcel is moving through Amazon's UK logistics network toward the delivery area. | Monitor the next scan event. |
| Out for Delivery | An Amazon UK delivery driver has the parcel and will deliver today. | Monitor the next scan event. |
| Delivery Attempted | Delivery was attempted but the recipient was unavailable or access was not possible. | Check your Amazon order page for redelivery options or to leave safe-place instructions. |
| Delivered | The parcel has been delivered. A photo may be available in the Amazon app. | Monitor the next scan event. |
| Package Returned | The parcel has been returned to the Amazon UK fulfilment centre after failed delivery attempts. | Contact Amazon customer service for a replacement or refund. |
Amazon Swiship UK Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Amazon Swiship UK
DE0123456789Starts with 'DE' followed by 10 digits (UK-region Swiship format)
Amazon Swiship UK uses the DE-prefix format (10 digits) for UK fulfilment tracking. Some earlier formats use 'UK' prefix. TBA-prefix (12 digits) is also seen on some Amazon UK logistics labels.
How to Track a Amazon Swiship UK Package
Follow these steps to get real-time status on any Amazon Swiship UK shipment.
Track your Swiship parcel at swiship.com by clicking 'Track your package' and entering your tracking number. Alternatively, tracking is available through the Amazon order tracking page, which shows Swiship updates within the standard Amazon interface
On the day of delivery, Swiship sends an email or notification with an estimated delivery window
Find your Amazon Swiship UK tracking number
Locate your Amazon Swiship UK tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.swiship.co.uk/track and enter your tracking number in the search field.
Common Amazon Swiship UK Tracking Problems
Expand each issue for the cause, what to do, and when to call Amazon Swiship UK directly.
Tracking number starting with DE not recognised on third-party sites
Cause
DE-prefix Swiship numbers are Amazon-internal and tracked best via the Amazon app.
What to do
Track through 'Your Orders' in the Amazon UK app or website.
Escalate when
If no tracking activity 24 hours after dispatch, contact Amazon customer service.
Parcel marked delivered but not received
Cause
May have been left in a safe place or with a neighbour.
What to do
Check the delivery photo in the Amazon app, check with neighbours, and check any communal areas.
Escalate when
Report through Amazon's 'A-to-z Guarantee' if not resolved within 24 hours.
Delay without explanation
Cause
High volume or weather event affecting Amazon UK last-mile operations.
What to do
Allow 1-2 extra business days and monitor the Amazon order page for updates.
Escalate when
If 3+ days past the promised delivery date, contact Amazon customer service.
Parcel shows stuck 'In Transit' for several days
Cause
Package may be held at a sort facility or awaiting a delivery route.
What to do
Allow 48 hours. Check Amazon order for any delivery notifications.
Escalate when
If stuck for 5+ business days, contact Amazon customer service.
Amazon Swiship UK Shipping Services Compared
Compare Amazon Swiship UK service tiers and their typical delivery windows side by side.
Service options
Last-mile parcel delivery for Amazon orders in Europe
Everyday shipping Transit times vary by route
primarily in Germany and Austria. Delivery services include residential home del
Residential shipments Slower than air options
safe place delivery
Everyday shipping Transit times vary by route
and delivery to Amazon Locker or pickup points.
Everyday shipping Transit times vary by route
Amazon Swiship UK Delivery Times by Service
Standard
domestic
3-7 business days
Estimated standard delivery window
Express
domestic
1-3 business days
Expedited shipping option
International
international
7-21 business days
Varies by destination
Amazon Swiship UK Tracking FAQs
Answers to the most frequently asked questions about Amazon Swiship UK tracking and delivery.
01 How do I track my Swiship parcel?
Track at swiship.com with your tracking number, or via your Amazon order tracking page.
02 My Swiship parcel shows 'Delivered' but I did not receive it. What should I do?
Contact Amazon Customer Service for a resolution - they manage the relationship with Swiship on your behalf.
03 Is Swiship part of Amazon?
Swiship is an independent carrier that works as a last-mile delivery partner for Amazon in Germany and Austria.
04 Does Swiship deliver on weekends?
Yes, Swiship delivers on Saturdays and may deliver on Sundays in select areas.
Get Help from Amazon Swiship UK
If the latest scan still does not make sense, contact Amazon Swiship UK directly with your tracking number ready.
About Amazon Swiship UK
Swiship was established as part of the growing ecosystem of Amazon Logistics carrier partners in Europe. As Amazon expanded its own delivery network (AMZL) while also contracting third-party carriers, Swiship emerged as a notable last-mile partner in Germany and Austria. The company operates a fleet of delivery vehicles and integrates directly with Amazon's logistics management system.
- Official site
- https://www.swiship.co.uk
- Track packages
- https://www.swiship.co.uk/track
- Support portal
- Open support →
- Network type
- Marketplace
- Country
- GB
- Region
- europe
- Coverage
- Swiship operates primarily in Germany and Austria as an Amazon Logistics partner.
- Last verified
- Apr 25, 2026
Referenced sources