Swiship is a last-mile logistics carrier closely associated with Amazon's delivery operations in Europe, particularly Germany and Austria. When your Amazon order is fulfilled by Swiship, tracking updates appear in your Amazon order page and the Swiship tracking portal. This guide explains how to track a Swiship parcel and what to do if delivery is delayed.
Track Amazon Swiship JP Package
Track your Swiship parcel. Enter your Swiship tracking number for real-time delivery status on Amazon and e-commerce last-mile shipments.
Amazon Swiship JP Tracking
Key facts about Amazon Swiship JP
Swiship is Amazon's last-mile delivery
Swiship is Amazon's last-mile delivery network operator, handling parcels in select European markets on behalf of Amazon Logistics.
Tracking
Tracking numbers are alphanumeric and typically provided through Amazon's order tracking system.
Swiship delivers Amazon packages in
Swiship delivers Amazon packages in Germany, Austria, and other European markets where Amazon has contracted last-mile operations.
Amazon Swiship JP Tracking Statuses Explained
Use the last visible scan to decide whether to wait, track more closely, or escalate.
| Status | What it means | What to do next |
|---|---|---|
| Shipment Picked Up | Amazon Swiship JP has collected the parcel from the Japanese fulfilment centre. | Monitor the next scan event. |
| In Transit | The parcel is moving through Amazon Japan's logistics network toward the delivery area. | Monitor the next scan event. |
| Out for Delivery | An Amazon Japan delivery driver has the parcel and will deliver today. | Monitor the next scan event. |
| Delivery Attempted | Delivery was attempted but could not be completed. In Japan, a re-delivery slip (不在票) may have been left. | Use the re-delivery slip or Amazon Japan app to schedule redelivery or collect from a delivery station. |
| Delivered | The parcel has been delivered to the recipient's address. | Monitor the next scan event. |
| Package Returned | The parcel is being returned to the Amazon Japan fulfilment centre. | Contact Amazon Japan customer service for a replacement or refund. |
Amazon Swiship JP Tracking Number Formats
Identify your tracking number type before entering it into the search box above.
Amazon Swiship JP
TBA123456789012Starts with 'TBA' followed by 12 digits, or JP-prefix variant
Amazon Swiship Japan uses Amazon Logistics' TBA-prefix format, consistent with other Amazon logistics operations globally. JP-prefix variants may also appear.
How to Track a Amazon Swiship JP Package
Follow these steps to get real-time status on any Amazon Swiship JP shipment.
Track your Swiship parcel at swiship.com by clicking 'Track your package' and entering your tracking number. Alternatively, tracking is available through the Amazon order tracking page, which shows Swiship updates within the standard Amazon interface
On the day of delivery, Swiship sends an email or notification with an estimated delivery window
Find your Amazon Swiship JP tracking number
Locate your Amazon Swiship JP tracking number on your shipping confirmation email, order receipt, or shipping label.
Go to the tracking page
Visit https://www.swiship.jp/track and enter your tracking number in the search field.
Common Amazon Swiship JP Tracking Problems
Expand each issue for the cause, what to do, and when to call Amazon Swiship JP directly.
Tracking number not found on swiship.jp
Cause
TBA-prefix numbers are Amazon-internal and work best in the Amazon Japan app.
What to do
Track through 'Your Orders' in the Amazon Japan app or amazon.co.jp website.
Escalate when
If no tracking data 24 hours after dispatch, contact Amazon Japan customer service.
Delivery attempted but no one home (不在票 left)
Cause
Driver arrived while recipient was absent.
What to do
Use the re-delivery slip (不在票) to schedule a free re-delivery via Amazon Japan's contact-free redelivery system or by phone.
Escalate when
If redelivery cannot be arranged within 7 days, the parcel may be returned to Amazon.
Parcel marked delivered but not received
Cause
May have been left at the door, in a communal mail area, or at a designated safe place.
What to do
Check the Amazon delivery photo and check communal areas of your building. Contact Amazon Japan if not found.
Escalate when
Use Amazon Japan's 'A-to-z Guarantee' if package is confirmed missing.
Delay during Golden Week or end-of-year peak
Cause
High volumes during Japanese holiday periods strain last-mile capacity.
What to do
Allow 2-3 additional business days during known Japanese holiday peaks.
Escalate when
Contact Amazon Japan if more than 5 days past the original promise date.
Amazon Swiship JP Shipping Services Compared
Compare Amazon Swiship JP service tiers and their typical delivery windows side by side.
Service options
Last-mile parcel delivery for Amazon orders in Europe
Everyday shipping Transit times vary by route
primarily in Germany and Austria. Delivery services include residential home del
Residential shipments Slower than air options
safe place delivery
Everyday shipping Transit times vary by route
and delivery to Amazon Locker or pickup points.
Everyday shipping Transit times vary by route
Amazon Swiship JP Delivery Times by Service
Standard
domestic
3-7 business days
Estimated standard delivery window
Express
domestic
1-3 business days
Expedited shipping option
International
international
7-21 business days
Varies by destination
Amazon Swiship JP Tracking FAQs
Answers to the most frequently asked questions about Amazon Swiship JP tracking and delivery.
01 How do I track my Swiship parcel?
Track at swiship.com with your tracking number, or via your Amazon order tracking page.
02 My Swiship parcel shows 'Delivered' but I did not receive it. What should I do?
Contact Amazon Customer Service for a resolution - they manage the relationship with Swiship on your behalf.
03 Is Swiship part of Amazon?
Swiship is an independent carrier that works as a last-mile delivery partner for Amazon in Germany and Austria.
04 Does Swiship deliver on weekends?
Yes, Swiship delivers on Saturdays and may deliver on Sundays in select areas.
Get Help from Amazon Swiship JP
If the latest scan still does not make sense, contact Amazon Swiship JP directly with your tracking number ready.
About Amazon Swiship JP
Swiship was established as part of the growing ecosystem of Amazon Logistics carrier partners in Europe. As Amazon expanded its own delivery network (AMZL) while also contracting third-party carriers, Swiship emerged as a notable last-mile partner in Germany and Austria. The company operates a fleet of delivery vehicles and integrates directly with Amazon's logistics management system.
- Official site
- https://www.swiship.jp
- Track packages
- https://www.swiship.jp/track
- Support portal
- Open support →
- Network type
- Marketplace
- Country
- JP
- Region
- europe
- Coverage
- Swiship operates primarily in Germany and Austria as an Amazon Logistics partner.
- Last verified
- Apr 30, 2026
Referenced sources