# Singapore Post Tracking: Complete Guide

> Track SingPost parcels and registered mail in Singapore and worldwide. Get delivery status for SpeedPost, ezy2ship, and international SingPost shipments.

- **URL**: https://trackingadvice.com/carriers/singapore-post/
- **Carrier website**: http://www.singpost.com/
- **Region**: asia
- **Last verified**: 2026-04-06

Singapore Post (SingPost) is Singapore's primary provider of postal services, established in 1992 following the corporatisation of the Singapore Postal Service. As one of Asia's leading eCommerce logistics providers, SingPost serves residential addresses and businesses island-wide and operates international logistics services across Asia-Pacific and beyond. SingPost's network of post offices, POPStations, and SAM kiosks makes postal services accessible across Singapore. Track at singpost.com or call 1605.

## Quick facts

| Fact | Detail |
| --- | --- |
| SingPost tracking | SingPost tracking numbers use UPU S10 format ending in 'SG' (e.g., RR123456785SG). |
| SpeedPost is SingPost's express | SpeedPost is SingPost's express domestic and international courier service. |
| SingPost delivers Monday-Saturday; no | SingPost delivers Monday-Saturday; no Sunday delivery for standard services. |
| POPStation (parcel lockers) and | POPStation (parcel lockers) and Pick-up points allow 24/7 package collection. |

## Singapore Post Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| character alphanumeric | 2 uppercase letters + 9 digits + 'SG' |  | UPU S10 format. Common service prefixes: LB (Registered), RB (Registered), RF (Speedpost), RW (Tracked). The 'SG' suffix identifies Singapore. |

## How to Track a Singapore Post Package

1. **Find the tracking number on your receipt, shipping label, or confirmation email**: Find the tracking number on your receipt, shipping label, or confirmation email.
2. **Open https://www.singpost.com/track-items**: Go to https://www.singpost.com/track-items.
3. **Enter the tracking number (you can enter multiple)**: Enter the tracking number (you can enter multiple).
4. **View real-time delivery status and scan events**: View real-time delivery status and scan events.
5. **Download the SingPost app (iOS/Android) for push notifications and delivery management**: Download the SingPost app (iOS/Android) for push notifications and delivery management.

## Singapore Post Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Item received at post office | The sender has posted the package at a Singapore Post post office and it has been scanned in. |  |
| Item received at SingPost mail processing centre | The package has been delivered to and scanned at a SingPost processing facility. |  |
| Further processing in progress | Package details are being prepared and the item is being processed for its next stage. |  |
| Despatched to overseas | The package has departed Singapore and is in transit to the destination country. |  |
| Arrival at processing centre | The package has arrived at a SingPost processing facility in Singapore (for inbound items). |  |
| Arrival at destination post | The package has been received at the destination country's postal facility. |  |

## Singapore Post Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| SpeedPost Domestic | Everyday shipping | 1 day | Quote-based |
| SpeedPost International | Cross-border shipments | 3-7 days | Quote-based |
| Registered Ordinary Mail | Everyday shipping | 3-5 days | Quote-based |
| ezy2ship | Everyday shipping | Transit times vary by route | Quote-based |
| Business Parcel | Everyday shipping | Transit times vary by route | Quote-based |

## Singapore Post Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| SpeedPost Domestic | 1 day |  | Next business day in Singapore |
| SpeedPost International (EMS) | 3-7 days |  | 3-7 business days to major destinations |
| Registered Ordinary Mail | 3-5 days | domestic | 3-5 business days within Singapore |
| International Parcel Post | 5-14 days |  | 5-14 business days (varies by destination) |
| Airmail Letter | 5-12 days | international | 5-12 business days internationally |
| Surface Mail |  | international | 6-12 weeks internationally |

## Common Singapore Post Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| No tracking available for Basic Mail items | Singapore Post's Basic Mail service does not include tracking. Only Registered Mail, Speedpost, and parcel services are tracked. | Confirm with the sender which service was used. Request tracked service for future shipments. | No escalation path; Basic Mail is untracked by design. |
| Tracking website slow during peak periods | High parcel volumes during holidays and major sales events can slow or temporarily take down the SingPost tracking portal. | Try again later or use a third-party tracking tool as an alternative. | Check SingPost's social media for system status announcements. |
| No tracking update after despatch to overseas | Once SingPost hands the package to the destination country's carrier, tracking updates depend on that carrier's scanning practices. | Use the same SG tracking number on the destination country's postal tracker. | For Speedpost items, contact SingPost if no update within 15 business days of despatch. |
| Package held by customs internationally | Missing customs declaration, duties assessment, or prohibited items flagged during inspection. | Watch for a customs notice from the destination country. Provide any requested documentation and pay duties promptly. | If held more than 10 business days without a notice, contact SingPost and the destination country's customs. |

## Singapore Post Tracking FAQs

### How do I track a SingPost parcel?

Go to singpost.com/track-items and enter your tracking number (UPU S10 format ending in SG for international items, or alphanumeric for domestic SpeedPost).

### What is POPStation?

POPStation is SingPost's automated parcel locker network with 240+ locations across Singapore. You receive a PIN code by SMS or email to collect your parcel 24/7.

### How long does SpeedPost domestic take in Singapore?

SpeedPost delivers within Singapore the next business day.

### What does 'Transferred to Overseas Postal Admin' mean?

It means your parcel has left Singapore and has been handed to the destination country's postal service for final delivery.

### How do I collect a SingPost parcel from a post office?

Bring the delivery advice card and your NRIC or passport to the post office shown on the card. Items are held for 2 weeks.

### Does SingPost deliver on Saturdays?

Yes, SingPost delivers on Saturdays. There is no standard Sunday delivery.

### Why is my SingPost international parcel tracking not updating?

Once the item leaves Singapore, tracking depends on the destination postal service. Some countries update tracking infrequently. Check the destination postal website.

### How do I file a SingPost claim for a lost or damaged item?

File a claim at singpost.com within 1 month for domestic items or 6 months for international. Provide the tracking number and proof of value.

### What is SingPost ezy2ship?

ezy2ship is SingPost's online booking platform for individuals to book and print postage for domestic and international parcels without visiting a post office.

### What is the SingPost tracking number format?

SingPost uses UPU S10 format: 2 letters + 8 digits + check digit + 'SG' (e.g., RR123456785SG or EM123456789SG).

## Get Help from Singapore Post

- **Hours**: Mon-Fri 8 AM-9 PM, Sat 8 AM-5 PM
- **Help**: http://www.singpost.com/

## About Singapore Post

Singapore Post was established in 1992 as a government-linked company and listed on the Singapore Exchange in 2003. SingPost has grown from a letter delivery company into an integrated logistics provider, offering eCommerce fulfilment, warehousing, and last-mile delivery across Asia-Pacific. Key subsidiaries include Quantium Solutions (e-commerce logistics) and Famous Holdings. SingPost partnered with Alibaba Group (Lazada) for regional logistics growth. The iconic red Singapore Postbox and traditional 'pak cik postman' remain cultural fixtures.

## Sources

- [Singapore Post official website](https://www.singpost.com/), Singapore Post
- [SingPost track your items](https://www.singpost.com/track-items), Singapore Post
- [SingPost contact page](https://www.singpost.com/contact-us), Singapore Post