# ShipGlobal Tracking: How to Track Your Package > Track your ShipGlobal shipment online. Enter your ShipGlobal tracking number for real-time delivery status on international e-commerce shipments. - **URL**: https://trackingadvice.com/carriers/shipglobal/ - **Carrier website**: https://www.shipglobal.in - **Region**: global - **Last verified**: 2026-04-15 ShipGlobal is an international shipping platform and logistics provider helping e-commerce businesses and individuals send parcels across borders. By aggregating multiple carrier networks, ShipGlobal provides competitive rates and consolidated tracking for international shipments. This guide covers how to track your ShipGlobal shipment and understand delivery timescales. ## Quick facts | Fact | Detail | | --- | --- | | ShipGlobal is an international shipping | ShipGlobal is an international shipping and logistics platform that provides cross-border parcel delivery services for e-commerce businesses and individuals. | | The platform aggregates multiple carrier | The platform aggregates multiple carrier services and offers tracking across international shipments. | | ShipGlobal is used by businesses | ShipGlobal is used by businesses needing affordable international shipping with consolidated tracking. | ## ShipGlobal Tracking Number Formats | Service | Format | Example | Notes | | --- | --- | --- | --- | | ShipGlobal (all international services) | AWB number - alphanumeric, length varies by underlying carrier partner (UPS, DHL, FedEx, etc.). ShipGlobal assigns its own reference number for dashboard tracking. | SG1234567890IN | ShipGlobal is an aggregator platform. The tracking number provided may resolve on the partner carrier's site (e.g., DHL, UPS, FedEx, Aramex) as well as ShipGlobal's own portal. | ## How to Track a ShipGlobal Package 1. **Track your ShipGlobal shipment on the ShipGlobal website by entering your tracking number. ShipGlobal provides consolidated tracking showing updates from multiple carrier legs**: Track your ShipGlobal shipment on the ShipGlobal website by entering your tracking number. ShipGlobal provides consolidated tracking showing updates from multiple carrier legs. 2. **Find your ShipGlobal tracking number**: Locate your ShipGlobal tracking number on your shipping confirmation email, order receipt, or shipping label. 3. **Go to the tracking page**: Visit https://www.shipglobal.in/tracking and enter your tracking number in the search field. 4. **Read your delivery status**: Review the latest scan event to see where your ShipGlobal shipment is and when it is expected to arrive. ## ShipGlobal Tracking Statuses Explained | Status | Meaning | What to do | | --- | --- | --- | | Shipment Booked | The shipment has been booked on the ShipGlobal platform and an AWB has been generated; pickup is pending. | | | Picked Up | The parcel has been collected by ShipGlobal from the sender's location. | | | In Transit | The shipment is moving through the carrier network. This covers movement between sorting facilities, international flight legs, and movement within the destination country. | | | Departed Origin | The shipment has left India (or the origin country) and is en route internationally. | | | Arrived at Hub | The parcel has arrived at an intermediate transit hub for sorting and forwarding. | | | Customs Clearance in Progress | The shipment is undergoing import customs inspection at the destination country. | If customs requests additional documents or duty payment, contact your customs broker or ShipGlobal support. | ## ShipGlobal Shipping Services Compared | Option | Best for | Main tradeoff | Typical cost | | --- | --- | --- | --- | | International parcel delivery | Cross-border shipments | Customs and route variability | Quote-based | | carrier aggregation | Everyday shipping | Transit times vary by route | Quote-based | | tracking consolidation | Everyday shipping | Transit times vary by route | Quote-based | | customs handling | Everyday shipping | Transit times vary by route | Quote-based | | e-commerce platform integration. | Everyday shipping | Transit times vary by route | Quote-based | ## ShipGlobal Delivery Times by Service | Service | Time | Geography | Notes | | --- | --- | --- | --- | | Standard | 3-7 days | domestic | Standard delivery | | Express | 1-3 days | domestic | Express delivery | | International | 5-15 days | international | Cross-border delivery | ## Common ShipGlobal Tracking Problems | Issue | Cause | What to do | When to escalate | | --- | --- | --- | --- | | Shipment delayed at customs | Incomplete or incorrect customs documentation, underdeclared value, or restricted items. | Log into the ShipGlobal dashboard to check if any document upload is required. Contact ShipGlobal support with your AWB number. | Escalate if customs hold exceeds 5 business days with no resolution. | | Tracking not updating (in transit) | Long-haul air legs or scanning gaps between hubs. Normal for international shipments. | Wait 48-72 hours for the next scan. Check both the ShipGlobal portal and the underlying carrier's tracking page. | Escalate after 7 days without any update for air shipments, or 14 days for economy services. | | Shipment returned to sender | Failed delivery attempts, wrong address, or import restrictions at destination. | Contact ShipGlobal support immediately. Confirm the correct delivery address and arrange re-shipment once the parcel is back. | Escalate if the return is not confirmed within 5 business days of the return initiation. | | Unexpected duties or taxes charged | Import duties vary by destination country and declared value. ShipGlobal may not pre-pay duties. | Check the destination country's import threshold. Pay any outstanding duties to the local customs authority to release the shipment. | Escalate to ShipGlobal if duties appear erroneous or double-charged. | ## ShipGlobal Tracking FAQs ### How do I track my ShipGlobal shipment? Enter your tracking number on the ShipGlobal website for consolidated tracking. ### How long does ShipGlobal take? 7-30 business days for international, depending on destination and carrier. ### Why is my ShipGlobal tracking not updating? Tracking may pause between carrier handoffs. Wait 20 business days before contacting support. ## Get Help from ShipGlobal - **Help**: https://www.shipglobal.in/tracking ## About ShipGlobal ShipGlobal is an international logistics platform providing cross-border shipping solutions for e-commerce businesses, leveraging multiple carrier networks for optimal routing and pricing. ## Sources - [ShipGlobal official website](https://www.shipglobal.in/), ShipGlobal - [ShipGlobal tracking portal](https://shipglobal.in/tracking/), ShipGlobal