# PK-DEX Tracking: How to Track Your Package

> Track your PK-DEX parcel in Malaysia. Enter your PK-DEX tracking number for real-time delivery status on Malaysian domestic and regional shipments.

- **URL**: https://trackingadvice.com/carriers/pk-dex/
- **Carrier website**: https://logistics.dex.lk
- **Region**: asia
- **Last verified**: 2026-04-28

PK-DEX is a Malaysian courier company offering domestic parcel delivery services across Peninsular Malaysia and East Malaysia. The carrier serves e-commerce merchants and businesses with competitive delivery rates and tracking. This guide covers PK-DEX tracking and delivery information.

## Quick facts

| Fact | Detail |
| --- | --- |
| PK-DEX is a Malaysian courier | PK-DEX is a Malaysian courier and parcel delivery company providing domestic delivery services in Malaysia. |
| Tracking | Tracking numbers are alphanumeric. |
| PK-DEX competes with J&T Malaysia | PK-DEX competes with J&T Malaysia, Ninja Van Malaysia, and other local couriers for Malaysian e-commerce parcel delivery. |

## PK-DEX Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| PK-DEX / Daraz Express | Alphanumeric ending in DEX | AEPK123456789DEX | PK-DEX tracking numbers end in 'DEX'. They may also start with 'PK-' followed by alphanumeric characters. |

## How to Track a PK-DEX Package

1. **Track your PK-DEX parcel on the official PK-DEX website by entering your tracking number in the tracking section**: Track your PK-DEX parcel on the official PK-DEX website by entering your tracking number in the tracking section.
2. **Find your PK-DEX tracking number**: Locate your PK-DEX tracking number on your shipping confirmation email, order receipt, or shipping label.
3. **Go to the tracking page**: Visit https://logistics.dex.lk/tracking and enter your tracking number in the search field.
4. **Read your delivery status**: Review the latest scan event to see where your PK-DEX shipment is and when it is expected to arrive.

## PK-DEX Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Order Processed | The order has been packed at the Daraz warehouse and is ready for dispatch. The package may still be at the warehouse. |  |
| In Transit | The package is being transported through the Daraz Express (PK-DEX) logistics network between hubs. |  |
| Out for Delivery | The package is in the hands of the PK-DEX delivery rider and will arrive at the address today. | Be available at the delivery address or monitor your phone for rider contact. |
| Delivery Attempted | The PK-DEX rider attempted delivery but was unable to complete it (recipient absent, address issue). | Contact PK-DEX or Daraz customer service to reschedule delivery. |
| Delivered | The package has been successfully delivered to the recipient at the destination address. |  |
| Returned | The package has been returned to the seller/merchant after failed delivery attempts or customer return initiation. | Contact Daraz customer service for a refund or redelivery arrangement. |

## PK-DEX Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| Domestic parcel delivery | Everyday shipping | Transit times vary by route | Quote-based |
| express delivery | Everyday shipping | Transit times vary by route | Quote-based |
| standard delivery | Everyday shipping | Transit times vary by route | Quote-based |
| tracking. | Everyday shipping | Transit times vary by route | Quote-based |

## PK-DEX Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| Peninsular Malaysia | 1-3 days |  | 1-3 business days |
| East Malaysia | 3-7 days |  | 3-7 business days |

## Common PK-DEX Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| Tracking shows 'Order Processed' for too long | The package is still at the Daraz warehouse awaiting handover to the delivery team. | 2-5 business days for metro cities, 4-7 days for smaller areas. | Contact Daraz customer service at (+92) 21 111-132-729 if no movement after 5 business days. |
| Delivery attempted but nobody called | Rider may not have the correct contact number or the address was hard to locate. | Ensure your Daraz account has the correct contact number. Check with neighbours or building security. | Contact Daraz if no redelivery attempt is made within 2 business days. |
| Tracking shows delivered but package not received | Package may have been signed by a neighbour, left at reception, or there is a scanning error. | Check with nearby residents and building reception. Report via the Daraz app within 3 days of the delivery date. | Open a dispute in the Daraz app immediately if the package is not found. |
| Tracking number ends with DEX but shows wrong carrier on third-party sites | PK-DEX numbers may not be recognised by all third-party tracking services. | Track directly through the Daraz app or at dex.com.pk with the DEX tracking number. | Contact Daraz support if the official tracking page also shows no data. |

## PK-DEX Tracking FAQs

### How do I track my PK-DEX parcel?

Enter your tracking number on the PK-DEX website.

### How long does PK-DEX take within Peninsular Malaysia?

1-3 business days for most Peninsular Malaysia destinations.

### Does PK-DEX deliver to East Malaysia?

Yes, PK-DEX delivers to Sabah and Sarawak in East Malaysia, typically taking 3-7 business days.

## Get Help from PK-DEX

- **Help**: https://logistics.dex.lk

## About PK-DEX

PK-DEX is a Malaysian courier company providing domestic delivery services as part of Malaysia's competitive last-mile logistics market.

## Sources

- [DEX (Daraz Express) official website](https://www.dex.com.pk), DEX / Daraz Logistics
- [PK-DEX / DEX logistics tracking](https://logistics.dex.lk/tracking), DEX Logistics