# InPost Tracking: How to Track Your Package

> Track your InPost parcel locker delivery. Enter your InPost tracking number for real-time delivery status across Poland, UK, Italy, Spain, and other European markets.

- **URL**: https://trackingadvice.com/carriers/inpost/
- **Carrier website**: https://inpost.pl
- **Region**: europe
- **Last verified**: 2026-04-11

InPost is one of Europe's most innovative parcel companies, best known for its Paczkomat automated parcel machine (APM) network - the dense grid of orange locker boxes found across Polish cities, UK high streets, and European urban centres. Rather than waiting at home for a delivery, InPost customers pick up their parcel at any time from a nearby locker using a code sent by SMS or app. This guide explains InPost tracking, the locker delivery process, and how to use the InPost app.

## Quick facts

| Fact | Detail |
| --- | --- |
| InPost is Europe's largest automated | InPost is Europe's largest automated parcel locker (APM) network, with over 40,000 Paczkomat lockers in Poland and expanding across the UK, Italy, France, Spain, and other European markets. |
| Tracking | Tracking numbers are alphanumeric. |
| InPost revolutionised parcel delivery by | InPost revolutionised parcel delivery by enabling 24/7 contactless pickup from self-service lockers. |
| InPost is also the second-largest | InPost is also the second-largest parcel carrier in Poland by volume. |

## InPost Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| InPost Paczkomat (Parcel Locker) & Courier | 24-digit numeric | 520000012680041086770098 | InPost Poland uses 24-digit numeric tracking numbers. Paczkomat parcels often start with 6. Multiple parcels can be tracked simultaneously by entering numbers separated by commas. |

## How to Track a InPost Package

1. **Track your InPost parcel at inpost.co.uk (UK) or inpost.pl (Poland) by entering your tracking number. The tracking page shows current status and, once the parcel is in a locker, provides the locker location and pickup code**: Track your InPost parcel at inpost.co.uk (UK) or inpost.pl (Poland) by entering your tracking number. The tracking page shows current status and, once the parcel is in a locker, provides the locker location and pickup code.
2. **The InPost app (iOS and Android) is the primary way to manage InPost deliveries, showing real-time status, locker location on a map, and providing the opening code. An SMS is sent to the recipient when the parcel is placed in the locker, containing the locker address and a unique 6-digit pickup code**: The InPost app (iOS and Android) is the primary way to manage InPost deliveries, showing real-time status, locker location on a map, and providing the opening code. An SMS is sent to the recipient when the parcel is placed in the locker, containing the locker address and a unique 6-digit pickup code.
3. **Find your InPost tracking number**: Locate your InPost tracking number on your shipping confirmation email, order receipt, or shipping label.
4. **Go to the tracking page**: Visit https://inpost.pl/en/find-parcel and enter your tracking number in the search field.

## InPost Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Prepared by the Sender | The sender has registered the parcel in the InPost system. The parcel label has been created but the parcel has not yet been deposited or collected. |  |
| Parcel Shipped at Parcel Machine (Paczkomat) | The sender has deposited the parcel into an InPost Paczkomat (automated parcel locker). InPost has possession of the parcel. |  |
| Picked Up from Sender / Client | An InPost courier has collected the parcel from the sender's address. |  |
| Parcel Waiting for Transfer | The parcel has arrived at an InPost facility and is waiting to be moved to the next stage of the network. |  |
| Parcel in Warehouse | The parcel has arrived at an InPost sorting warehouse and is being processed. |  |
| On the Road | The parcel is in transit between InPost facilities or being transported towards the delivery location. |  |

## InPost Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| InPost services include Paczkomat (locker-to-locker delivery) | Everyday shipping | Transit times vary by route | Quote-based |
| Courier Delivery (home delivery) | Residential shipments | Slower than air options | Quote-based |
| Returns via Locker | Everyday shipping | Transit times vary by route | Quote-based |
| Business Shipping API | Everyday shipping | Transit times vary by route | Quote-based |
| e-commerce platform integration | Everyday shipping | Transit times vary by route | Quote-based |

## InPost Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| Poland domestic Paczkomat | 1-3 days |  | 1-3 business days |
| UK domestic | 1-3 days |  | 1-3 business days |
| Cross-border Poland to UK | 3-7 days |  | 3-7 business days |
| Cross-border Poland to Western Europe | 3-7 days |  | 3-7 business days |

## Common InPost Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| Paczkomat parcel not collected within time limit | Parcels are held in the Paczkomat locker for typically 48-72 hours. After that, they are returned to the sender. | Collect your parcel as soon as you receive the SMS with the 6-digit code. The locker is accessible 24/7. | Contact InPost at 722 444 000 if your parcel was returned before the collection window expired. |
| Collection code SMS not received | Phone number may be incorrect in your InPost profile, or SMS may be delayed. | Check the InPost Mobile app or your email for the collection code. Ensure the correct phone number is registered. | Contact InPost at 722 444 000 to request the code be resent. |
| Parcel stuck in warehouse with no movement | High-volume periods (Christmas, major sales) can cause processing delays at InPost sorting centres. | Track at inpost.pl/en/find-parcel. Allow 1-2 extra business days during peak season. | Contact InPost at 722 444 000 if no movement for more than 3 business days. |
| Parcel rerouted to unexpected Paczkomat | Courier could not deliver to address; parcel redirected to nearest available locker. | Check the InPost app or SMS for the new locker location and code. Collect within the time window. | Contact InPost at 722 444 000 if the rerouted location is inconvenient and you need a resend. |

## InPost Tracking FAQs

### How do I pick up my parcel from an InPost Paczkomat locker?

You will receive an SMS with a 6-digit code when your parcel arrives in the locker. Enter the code on the locker touchscreen to open your compartment.

### How long does InPost hold my parcel in the locker?

InPost holds parcels in lockers for 48-72 hours. After that, the parcel is moved and you will be notified of the new collection point.

### Can I send a parcel with InPost?

Yes, you can drop off parcels at any InPost Paczkomat locker or InPost service point.

### What if my parcel is too big for the locker?

Oversized parcels are redirected to courier home delivery or an InPost service point for collection.

### Is InPost available in the UK?

Yes, InPost operates 7,000+ locker locations across the UK, commonly found in supermarkets, petrol stations, and high streets.

## Get Help from InPost

- **Help**: https://inpost.pl/en/find-parcel

## About InPost

InPost was founded in 1999 in Kraków, Poland by Rafal Brzoska. The company launched its first Paczkomat locker in 2009, revolutionising parcel delivery by enabling contactless, round-the-clock pickup. InPost grew to become Poland's leading parcel locker operator and went public on Euronext Amsterdam in January 2021 in a EUR 2.8 billion IPO. Since 2021, InPost has aggressively expanded across Europe, acquiring UK parcel business and establishing locker networks in France, Italy, Spain, and Luxembourg.

## Sources

- [InPost official tracking page](https://inpost.pl/en/find-parcel), InPost