# InPost UK Tracking: How to Track Your Package > Track your InPost parcel locker delivery. Enter your InPost tracking number for real-time delivery status across Poland, UK, Italy, Spain, and other European markets. - **URL**: https://trackingadvice.com/carriers/inpost-uk/ - **Carrier website**: https://www.inpost.co.uk/users/track-my-parcel/ - **Region**: europe - **Last verified**: 2026-04-03 InPost is one of Europe's most innovative parcel companies, best known for its Paczkomat automated parcel machine (APM) network - the dense grid of orange locker boxes found across Polish cities, UK high streets, and European urban centres. Rather than waiting at home for a delivery, InPost customers pick up their parcel at any time from a nearby locker using a code sent by SMS or app. This guide explains InPost tracking, the locker delivery process, and how to use the InPost app. ## Quick facts | Fact | Detail | | --- | --- | | InPost is Europe's largest automated | InPost is Europe's largest automated parcel locker (APM) network, with over 40,000 Paczkomat lockers in Poland and expanding across the UK, Italy, France, Spain, and other European markets. | | Tracking | Tracking numbers are alphanumeric. | | InPost revolutionised parcel delivery by | InPost revolutionised parcel delivery by enabling 24/7 contactless pickup from self-service lockers. | | InPost is also the second-largest | InPost is also the second-largest parcel carrier in Poland by volume. | ## InPost UK Tracking Number Formats | Service | Format | Example | Notes | | --- | --- | --- | --- | | InPost UK Door-to-Door / Locker | 24-character numeric string | 520000012345678901234567 | InPost UK tracking numbers are 24 digits, consistent with the InPost group standard used across Poland and other markets. Some older or international labels may use the CS123456789GB format. | | InPost UK (international label variant) | 2 uppercase letters + 9 digits + 2 uppercase letters (GS1 S10) | CS123456789GB | Used on some cross-border shipments. The GB suffix denotes UK destination. | ## How to Track a InPost UK Package 1. **Track your InPost parcel at inpost.co.uk (UK) or inpost.pl (Poland) by entering your tracking number. The tracking page shows current status and, once the parcel is in a locker, provides the locker location and pickup code**: Track your InPost parcel at inpost.co.uk (UK) or inpost.pl (Poland) by entering your tracking number. The tracking page shows current status and, once the parcel is in a locker, provides the locker location and pickup code. 2. **The InPost app (iOS and Android) is the primary way to manage InPost deliveries, showing real-time status, locker location on a map, and providing the opening code. An SMS is sent to the recipient when the parcel is placed in the locker, containing the locker address and a unique 6-digit pickup code**: The InPost app (iOS and Android) is the primary way to manage InPost deliveries, showing real-time status, locker location on a map, and providing the opening code. An SMS is sent to the recipient when the parcel is placed in the locker, containing the locker address and a unique 6-digit pickup code. 3. **Find your InPost UK tracking number**: Locate your InPost UK tracking number on your shipping confirmation email, order receipt, or shipping label. 4. **Go to the tracking page**: Visit https://inpost.co.uk/parcel-tracking and enter your tracking number in the search field. ## InPost UK Tracking Statuses Explained | Status | Meaning | What to do | | --- | --- | --- | | Label Created | A shipping label has been generated for the parcel. InPost UK has not yet received the physical package. | | | Ready for Dispatch | The sender has prepared the parcel and it is ready to be collected by InPost UK or dropped off at an InPost point. | | | Scan In - Hub | The parcel has been scanned at an InPost UK regional hub, confirming it is in the InPost network and being processed for onward transit. | | | Scan In - Delivery Depot | The parcel has arrived at the local delivery depot nearest to the recipient. It is being prepared for final delivery. | | | Out for Delivery | The parcel has been loaded onto a delivery van and is en route to the recipient's address today. | | | Delivered to Locker | The parcel has been placed in an InPost locker chosen by the recipient. A collection code has been sent via email or SMS. | Collect the parcel from the locker within 72 hours using the code provided. | ## InPost UK Shipping Services Compared | Option | Best for | Main tradeoff | Typical cost | | --- | --- | --- | --- | | InPost services include Paczkomat (locker-to-locker delivery) | Everyday shipping | Transit times vary by route | Quote-based | | Courier Delivery (home delivery) | Residential shipments | Slower than air options | Quote-based | | Returns via Locker | Everyday shipping | Transit times vary by route | Quote-based | | Business Shipping API | Everyday shipping | Transit times vary by route | Quote-based | | e-commerce platform integration | Everyday shipping | Transit times vary by route | Quote-based | ## InPost UK Delivery Times by Service | Service | Time | Geography | Notes | | --- | --- | --- | --- | | Poland domestic Paczkomat | 1-3 days | | 1-3 business days | | UK domestic | 1-3 days | | 1-3 business days | | Cross-border Poland to UK | 3-7 days | | 3-7 business days | | Cross-border Poland to Western Europe | 3-7 days | | 3-7 business days | ## Common InPost UK Tracking Problems | Issue | Cause | What to do | When to escalate | | --- | --- | --- | --- | | Parcel expired in locker and not collected | Recipient missed the 72-hour collection window. | Contact InPost UK immediately on 0330 335 0950. In many cases the parcel is transferred to a depot and can still be collected. | If InPost UK confirms the parcel has been returned to sender, contact the sender for a replacement. | | Collection code not received | Notification email or SMS may have been filtered to spam, or the contact details on the order are incorrect. | Check your spam/junk folder. Log into your InPost account to retrieve the code. Contact InPost UK support if not found. | If code cannot be retrieved within 24 hours of 'Delivered to Locker' status, call 0330 335 0950. | | Tracking not updating after label created | Sender has not yet dropped off or handed the parcel to InPost. | Allow 24-48 hours from the estimated dispatch date for a scan event to appear. | If no update 48 hours after expected dispatch, contact the sender to confirm the parcel has been handed to InPost. | | Parcel marked delivered but not received | May have been placed in a locker at a different location, or delivered to a neighbour. | Check the tracking for the exact delivery location. Check nearby InPost lockers if a locker delivery was specified. | If the parcel cannot be located, contact InPost UK on 0330 335 0950 to open an investigation. | ## InPost UK Tracking FAQs ### How do I pick up my parcel from an InPost Paczkomat locker? You will receive an SMS with a 6-digit code when your parcel arrives in the locker. Enter the code on the locker touchscreen to open your compartment. ### How long does InPost hold my parcel in the locker? InPost holds parcels in lockers for 48-72 hours. After that, the parcel is moved and you will be notified of the new collection point. ### Can I send a parcel with InPost? Yes, you can drop off parcels at any InPost Paczkomat locker or InPost service point. ### What if my parcel is too big for the locker? Oversized parcels are redirected to courier home delivery or an InPost service point for collection. ### Is InPost available in the UK? Yes, InPost operates 7,000+ locker locations across the UK, commonly found in supermarkets, petrol stations, and high streets. ## Get Help from InPost UK - **Help**: https://inpost.co.uk/parcel-tracking ## About InPost UK InPost was founded in 1999 in Kraków, Poland by Rafal Brzoska. The company launched its first Paczkomat locker in 2009, revolutionising parcel delivery by enabling contactless, round-the-clock pickup. InPost grew to become Poland's leading parcel locker operator and went public on Euronext Amsterdam in January 2021 in a EUR 2.8 billion IPO. Since 2021, InPost has aggressively expanded across Europe, acquiring UK parcel business and establishing locker networks in France, Italy, Spain, and Luxembourg. ## Sources - [InPost UK tracking page](https://inpost.co.uk/tracking), InPost UK - [InPost UK Track & Trace API documentation - DigitalGenius](https://docs.digitalgenius.com/docs/inpost-uk-track-trace), DigitalGenius / InPost UK - [InPost UK tracking search results](https://inpost.co.uk/), InPost UK