# InPost.it Tracking: How to Track Your Package > Track your InPost parcel locker delivery. Enter your InPost tracking number for real-time delivery status across Poland, UK, Italy, Spain, and other European markets. - **URL**: https://trackingadvice.com/carriers/inpost-it/ - **Carrier website**: https://inpost.it/ - **Region**: europe - **Last verified**: 2026-04-15 InPost is one of Europe's most innovative parcel companies, best known for its Paczkomat automated parcel machine (APM) network - the dense grid of orange locker boxes found across Polish cities, UK high streets, and European urban centres. Rather than waiting at home for a delivery, InPost customers pick up their parcel at any time from a nearby locker using a code sent by SMS or app. This guide explains InPost tracking, the locker delivery process, and how to use the InPost app. ## Quick facts | Fact | Detail | | --- | --- | | InPost is Europe's largest automated | InPost is Europe's largest automated parcel locker (APM) network, with over 40,000 Paczkomat lockers in Poland and expanding across the UK, Italy, France, Spain, and other European markets. | | Tracking | Tracking numbers are alphanumeric. | | InPost revolutionised parcel delivery by | InPost revolutionised parcel delivery by enabling 24/7 contactless pickup from self-service lockers. | | InPost is also the second-largest | InPost is also the second-largest parcel carrier in Poland by volume. | ## InPost.it Tracking Number Formats | Service | Format | Example | Notes | | --- | --- | --- | --- | | InPost Italy (Locker / Home Delivery) | 24-character numeric string | 520000012345678901234567 | InPost Italy uses the same 24-digit numeric format as other InPost markets. Numbers starting with 5 are commonly used; locker delivery numbers may start with 6. | ## How to Track a InPost.it Package 1. **Track your InPost parcel at inpost.co.uk (UK) or inpost.pl (Poland) by entering your tracking number. The tracking page shows current status and, once the parcel is in a locker, provides the locker location and pickup code**: Track your InPost parcel at inpost.co.uk (UK) or inpost.pl (Poland) by entering your tracking number. The tracking page shows current status and, once the parcel is in a locker, provides the locker location and pickup code. 2. **The InPost app (iOS and Android) is the primary way to manage InPost deliveries, showing real-time status, locker location on a map, and providing the opening code. An SMS is sent to the recipient when the parcel is placed in the locker, containing the locker address and a unique 6-digit pickup code**: The InPost app (iOS and Android) is the primary way to manage InPost deliveries, showing real-time status, locker location on a map, and providing the opening code. An SMS is sent to the recipient when the parcel is placed in the locker, containing the locker address and a unique 6-digit pickup code. 3. **Find your InPost.it tracking number**: Locate your InPost.it tracking number on your shipping confirmation email, order receipt, or shipping label. 4. **Go to the tracking page**: Visit https://inpost.it/tracking and enter your tracking number in the search field. ## InPost.it Tracking Statuses Explained | Status | Meaning | What to do | | --- | --- | --- | | Label Created | A shipping label has been generated. InPost Italy has not yet received the physical parcel. | | | Picked Up | The courier has collected the parcel from the sender. It is now in InPost Italy's network. | | | In Transit | The parcel is moving through InPost Italy's sorting centres and transport links toward the destination area. | | | Arrived at Sorting Centre | The parcel has reached an InPost Italy regional hub and is being sorted for final delivery or locker deposit. | | | Out for Delivery | The parcel is on board a delivery vehicle and will be delivered to the recipient's address or locker today. | | | Delivered to Locker | The parcel has been placed in an InPost Italy locker (Pacco). A collection code has been sent to the recipient. | Collect within 3 calendar days using the code sent via email or SMS. | ## InPost.it Shipping Services Compared | Option | Best for | Main tradeoff | Typical cost | | --- | --- | --- | --- | | InPost services include Paczkomat (locker-to-locker delivery) | Everyday shipping | Transit times vary by route | Quote-based | | Courier Delivery (home delivery) | Residential shipments | Slower than air options | Quote-based | | Returns via Locker | Everyday shipping | Transit times vary by route | Quote-based | | Business Shipping API | Everyday shipping | Transit times vary by route | Quote-based | | e-commerce platform integration | Everyday shipping | Transit times vary by route | Quote-based | ## InPost.it Delivery Times by Service | Service | Time | Geography | Notes | | --- | --- | --- | --- | | Poland domestic Paczkomat | 1-3 days | | 1-3 business days | | UK domestic | 1-3 days | | 1-3 business days | | Cross-border Poland to UK | 3-7 days | | 3-7 business days | | Cross-border Poland to Western Europe | 3-7 days | | 3-7 business days | ## Common InPost.it Tracking Problems | Issue | Cause | What to do | When to escalate | | --- | --- | --- | --- | | Parcel not collected from locker in time (Expired In Locker) | Recipient did not collect within the 3 calendar day window. | Contact InPost Italy support immediately via the website. Parcels may sometimes be recoverable from a depot. | If InPost confirms the parcel has been returned to sender, contact the sender for a replacement. | | Collection code not received for locker pickup | Notification went to spam, or email/phone number on order was incorrect. | Check spam folder. Log into your InPost Italy account at inpost.it to retrieve the code. | If code cannot be located within 24 hours of 'Delivered to Locker', contact InPost Italy support. | | Tracking not updating after label created | Sender has not yet dropped off the parcel at an InPost point. | Allow 24-48 hours from the expected dispatch date for first scan event. | If no update after 48 hours of the expected pickup, contact the sender. | | International delivery taking longer than expected | Cross-border shipments involve customs and additional transit through sorting hubs in multiple countries. | Allow 2-5 business days for domestic Italy shipments and longer for cross-border. Monitor tracking for customs events. | If no update for more than 10 business days on an international shipment, contact InPost Italy support. | ## InPost.it Tracking FAQs ### How do I pick up my parcel from an InPost Paczkomat locker? You will receive an SMS with a 6-digit code when your parcel arrives in the locker. Enter the code on the locker touchscreen to open your compartment. ### How long does InPost hold my parcel in the locker? InPost holds parcels in lockers for 48-72 hours. After that, the parcel is moved and you will be notified of the new collection point. ### Can I send a parcel with InPost? Yes, you can drop off parcels at any InPost Paczkomat locker or InPost service point. ### What if my parcel is too big for the locker? Oversized parcels are redirected to courier home delivery or an InPost service point for collection. ### Is InPost available in the UK? Yes, InPost operates 7,000+ locker locations across the UK, commonly found in supermarkets, petrol stations, and high streets. ## Get Help from InPost.it - **Help**: https://inpost.it/ ## About InPost.it InPost was founded in 1999 in Kraków, Poland by Rafal Brzoska. The company launched its first Paczkomat locker in 2009, revolutionising parcel delivery by enabling contactless, round-the-clock pickup. InPost grew to become Poland's leading parcel locker operator and went public on Euronext Amsterdam in January 2021 in a EUR 2.8 billion IPO. Since 2021, InPost has aggressively expanded across Europe, acquiring UK parcel business and establishing locker networks in France, Italy, Spain, and Luxembourg. ## Sources - [InPost Italy official website](https://inpost.it/en), InPost Italy - [InPost Italy tracking search results](https://inpost.it/en/help-how-can-i-check-my-parcel-status), InPost Italy