# Haypost Tracking: Complete Guide

> Track your Haypost (Armenian Post) parcel or EMS shipment. Enter your Haypost tracking number for real-time delivery status on domestic and international mail from Armenia.

- **URL**: https://trackingadvice.com/carriers/haypost/
- **Carrier website**: https://www.haypost.am
- **Region**: europe
- **Last verified**: 2026-04-24

Haypost (Armenian Post, officially Haypost CJSC) is the national postal operator of Armenia, managing domestic and international mail and parcel services for the Armenian population. Whether you are tracking an EMS parcel sent internationally or a domestic registered mail item, this guide covers how to use Haypost's tracking system and understand your tracking number.

## Quick facts

| Fact | Detail |
| --- | --- |
| Haypost is Armenia's national postal | Haypost is Armenia's national postal operator, providing domestic mail, EMS international express, and registered mail services. |
| EMS tracking uses UPU S10 | EMS tracking uses UPU S10 format ending in AM. |
| Haypost operates through a network | Haypost operates through a network of post offices across Armenia and provides international mail services through UPU partnerships. |

## Haypost Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| Registered mail | UPU S10 standard: 2 uppercase letters + 8 digits + 1 check digit + 'AM'. First letter indicates type (R = registered). | RR123456789AM | Registered small packets start with 'R', parcels with 'C', EMS with 'E'. |
| EMS (Express Mail Service) | UPU S10 standard: 'E' + 1 uppercase letter + 8 digits + 1 check digit + 'AM'. | EE123456789AM | EMS items are trackable internationally through UPU member countries. |
| Parcel | UPU S10 standard: 'C' + 1 uppercase letter + 8 digits + 1 check digit + 'AM'. | CP123456789AM | Standard international parcel service. |

## How to Track a Haypost Package

1. **Track your Haypost parcel at haypost.am by clicking on the tracking section. Enter your UPU S10 tracking number and press Search**: Track your Haypost parcel at haypost.am by clicking on the tracking section. Enter your UPU S10 tracking number and press Search.
2. **Domestic scan events are shown; for international outbound parcels, use the same number on the destination country's postal website after departure**: Domestic scan events are shown; for international outbound parcels, use the same number on the destination country's postal website after departure.
3. **Find your Haypost tracking number**: Locate your Haypost tracking number on your shipping confirmation email, order receipt, or shipping label.
4. **Go to the tracking page**: Visit https://www.haypost.am/en/track-trace and enter your tracking number in the search field.

## Haypost Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Acceptance | The item has been accepted and registered at the origin post office. Processing has begun. |  |
| Send item to domestic location | The item is being routed to another domestic facility or post office within Armenia. |  |
| Receive item at sorting centre | The item has been received at a domestic sorting centre for onward processing. |  |
| Sent item from Sorting Centre | The item has been dispatched from the sorting centre toward the next destination. |  |
| Processed through office of exchange | The item has been processed at an international exchange office - a key step for cross-border mail. |  |
| Arrived at office of exchange | The item has arrived at an international postal exchange office, either at origin or destination country. |  |

## Haypost Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| Domestic mail | Everyday shipping | Transit times vary by route | Quote-based |
| EMS International | Cross-border shipments | Customs and route variability | Quote-based |
| Registered Mail | Everyday shipping | Transit times vary by route | Quote-based |
| Parcel Post | Everyday shipping | Transit times vary by route | Quote-based |
| Money Orders | Everyday shipping | Transit times vary by route | Quote-based |

## Haypost Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| Domestic EMS | 1-3 days |  | 1-3 business days |
| EMS to Russia/Europe | 7-14 days |  | 7-14 business days |
| EMS to USA | 10-21 days |  | 10-21 business days |

## Common Haypost Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| Tracking not updating for several days | The parcel may be on a long-haul transit leg (e.g., surface mail) or between scanning points, which is normal. | Allow up to 5 business days before expecting an update. If in Armenia, check with your local post office. | Escalate by calling Haypost at +374 10 514-514 if there are no updates after 10 business days. |
| Customs clearance delay | Missing commercial invoice, restricted goods, or high inspection volumes at customs. | Gather your shipping documents (commercial invoice, proof of value). Contact Haypost or your local customs office. | Escalate if customs has held the item for more than 10 business days. |
| Unsuccessful delivery - item held at post office | Recipient was not present during delivery attempt. | Bring your tracking number and valid ID to your local post office to collect within the holding period (typically 30 days). | Escalate if the item is not at the post office or has been held beyond the stated period. |
| International parcel returned to sender | Unclaimed after holding period, customs refusal, or undeliverable address. | Confirm with the sender that the return was initiated. Allow additional transit time for the return journey. | Escalate if the item is not returned to sender within 60 days of the return notice. |

## Haypost Tracking FAQs

### How do I track my Haypost EMS parcel?

Go to haypost.am, enter your UPU S10 tracking number (e.g., EE123456785AM), and press Search.

### Why no tracking updates after departure from Armenia?

Track on the destination country's postal website using the same number.

### How long does Haypost EMS take to Europe?

Typically 7-14 business days.

## Get Help from Haypost

- **Help**: https://www.haypost.am/en/track-trace

## About Haypost

Haypost traces its roots to the Armenian postal service established in the early Soviet period. Following Armenian independence in 1991, Haypost was restructured as a national postal company. It is a member of the Universal Postal Union and the Asian-Pacific Postal Union.

## Sources

- [Haypost official website](https://www.haypost.am/en/), Haypost CJSC
- [Haypost Track & Trace](https://www.haypost.am/en/track-trace), Haypost CJSC