# Aramex Australia Tracking: How to Track Your Package

> Track your Aramex Australia (formerly Fastway Couriers) parcel. Enter your Fastway or Aramex Australia tracking number for real-time delivery status across Australia.

- **URL**: https://trackingadvice.com/carriers/fastway-australia/
- **Carrier website**: https://www.aramex.com.au/
- **Region**: oceania
- **Last verified**: 2026-04-22

Aramex Australia - formerly known as Fastway Couriers - is one of Australia's largest franchisee-based courier networks, delivering millions of parcels annually for e-commerce retailers, businesses, and individuals. The 2021 rebrand from Fastway to Aramex Australia unified the local network under Aramex's global brand, which is particularly well-known in the Middle East and emerging markets. If you have received a Fastway label or an Aramex Australia label, this guide covers how to track your parcel and navigate the delivery process.

## Quick facts

| Fact | Detail |
| --- | --- |
| Fastway Couriers in Australia rebranded | Fastway Couriers in Australia rebranded to Aramex Australia in 2021, following global brand consolidation under Aramex International. |
| Tracking | Tracking numbers are 15+ alphanumeric characters. |
| Aramex Australia operates a franchisee-based | Aramex Australia operates a franchisee-based courier network covering all Australian states. |
| The company is particularly popular | The company is particularly popular with SMEs and online retailers for cost-effective domestic parcel delivery. |

## Aramex Australia Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| Aramex Australia standard (2 letters + 10 digits) | 2 letters + 10 digits | RX1234567890 | Most common format post-Fastway rebrand. Legacy Fastway numbers in this format still work on aramex.com.au. |
| Aramex Australia alphanumeric (AA prefix) | AA + 10 digits | AA0123456789 | AA-prefix format used for some merchant integrations. |

## How to Track a Aramex Australia Package

1. **Track your Aramex Australia parcel at aramex.com.au by clicking 'Track Shipment'. Enter your tracking number and press Track**: Track your Aramex Australia parcel at aramex.com.au by clicking 'Track Shipment'. Enter your tracking number and press Track.
2. **The results show the current status, scan events with dates and times, and the estimated delivery date. Aramex Australia's franchisee network means tracking updates are available at the regional level**: The results show the current status, scan events with dates and times, and the estimated delivery date. Aramex Australia's franchisee network means tracking updates are available at the regional level.
3. **The Aramex mobile app (iOS and Android) provides push notifications for key delivery events. Email notifications are sent at shipment creation and delivery**: The Aramex mobile app (iOS and Android) provides push notifications for key delivery events. Email notifications are sent at shipment creation and delivery.

## Aramex Australia Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Label Created | A shipping label has been generated by the sender. Aramex Australia has not yet physically received the parcel. |  |
| Picked Up | Aramex Australia has collected the parcel from the sender's address or drop-off point. |  |
| In Transit | The parcel is moving through the Aramex Australia network towards the delivery region. |  |
| At Delivery Franchise | The parcel has arrived at the Aramex franchise depot responsible for delivery in the recipient's area. |  |
| Out for Delivery | A delivery driver has the parcel and is en route to the recipient's address today. |  |
| Delivery Attempted | A delivery attempt was made but the recipient was not available. A notification card may have been left. | Check for a card left at the door; arrange redelivery or depot collection as instructed. |

## Aramex Australia Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| Aramex Australia services include Road Express (standard 1-5 days) | Everyday shipping | Transit times vary by route | Quote-based |
| Overnight Saver | Urgent deliveries | Higher shipping cost | Quote-based |
| Parcel Connect Drop-Off | Everyday shipping | Transit times vary by route | Quote-based |
| Signature Required | Everyday shipping | Transit times vary by route | Quote-based |
| Authority to Leave | Everyday shipping | Transit times vary by route | Quote-based |

## Aramex Australia Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| Within same city (major cities) | 1-2 days |  | 1-2 business days |
| Sydney to Melbourne | 1-2 days |  | 1-2 business days |
| Sydney to Brisbane | 2-3 days |  | 2-3 business days |
| Sydney to Perth | 5-7 days |  | 5-7 business days |
| Regional areas | 1-3 days |  | add 1-3 days |
| Remote areas (NT, far north QLD, WA) | 5-10 days |  | 5-10 business days |

## Common Aramex Australia Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| Legacy Fastway tracking number not working on Aramex portal | Post-rebrand, all tracking now goes through aramex.com.au, but legacy numbers are still valid. | Enter the full Fastway tracking number at aramex.com.au/tools/track - all legacy Fastway numbers are supported. | If the number truly returns no results after 48 hours of shipment creation, contact Aramex Australia at +61 (0)2 9737 8288. |
| Tracking not updating after pickup | Franchise depots vary in scanning frequency; rural routes have fewer intermediate scans. | Wait 48 hours for the next scan; check aramex.com.au tracker. | If no update after 5 business days, contact Aramex Australia support. |
| Delivery attempted but recipient absent | Driver arrived when no one was home; notification card may have been left. | Check for a calling card at the door; use the card or tracking page instructions to arrange redelivery or depot collection. | After two failed attempts, parcel may be held at the franchise depot for 5 business days before return; contact Aramex to collect. |
| Parcel showing at franchise depot for multiple days without delivery | High volume period, driver route adjustment, or delivery attempted without update. | Contact the local Aramex franchise depot directly (details on aramex.com.au) or call the national number. | If no delivery after 5 business days at depot, escalate through Aramex Australia customer support. |

## Aramex Australia Tracking FAQs

### How do I track my Aramex Australia (Fastway) parcel?

Go to aramex.com.au, click 'Track Shipment', enter your tracking number, and press Track.

### Fastway rebranded to Aramex - can I still use my Fastway tracking number?

Yes, Fastway tracking numbers are compatible with the Aramex Australia tracking system at aramex.com.au.

### What is Parcel Connect?

Parcel Connect is Aramex Australia's network of third-party drop-off and pickup locations (newsagents, post offices, etc.) where parcels can be sent from or collected after a failed delivery.

### How long does Aramex take from Sydney to Perth?

Sydney to Perth typically takes 5-7 business days via Aramex's road express network.

### How do I arrange a re-delivery for an Aramex parcel?

Contact Aramex Australia at 1300 108 700 or visit aramex.com.au to arrange re-delivery or redirect to a Parcel Connect location.

## Get Help from Aramex Australia

- **Hours**: Monday to Friday 8 AM - 6 PM
- **Help**: https://www.aramex.com.au/

## About Aramex Australia

Fastway Couriers was founded in New Zealand in 1983 and quickly expanded to Australia via the franchisee model. The Fastway franchise network grew to be one of Australia's largest independent courier networks by the 2010s. In 2016, Aramex International acquired a majority stake in Fastway Group (covering Australia, New Zealand, Ireland, and South Africa). Following global brand consolidation, Fastway Australia rebranded to Aramex Australia in 2021. Aramex International, headquartered in Dubai, is one of the world's top 10 logistics companies with operations across the Middle East, Africa, Asia, and other regions.

## Sources

- [Aramex Australia official website](https://www.aramex.com.au/), Aramex Australia
- [Aramex Australia tracking page](https://www.aramex.com.au/tools/track), Aramex Australia
- [Aramex Australia contact](https://www.aramex.com.au/contact), Aramex Australia
- [Aramex Australia help centre](https://www.aramex.com.au/help), Aramex Australia