# EWS Tracking: How to Track Your Package > Track your EWS parcel shipment. Enter your EWS tracking number for real-time delivery status and estimated delivery times. - **URL**: https://trackingadvice.com/carriers/ews/ - **Carrier website**: http://epost.8dt.com - **Region**: global - **Last verified**: 2026-05-02 EWS is a parcel carrier and courier service offering domestic and international delivery options for e-commerce businesses and individual shippers. This guide covers EWS tracking and how to resolve common delivery issues. ## Quick facts | Fact | Detail | | --- | --- | | EWS is a parcel delivery | EWS is a parcel delivery and courier service providing domestic and international shipping. | | Tracking | Tracking numbers are alphanumeric. | | EWS serves e-commerce businesses and | EWS serves e-commerce businesses and individual senders with competitive delivery options and tracking. | ## EWS Tracking Number Formats | Service | Format | Example | Notes | | --- | --- | --- | --- | | EWS (Profit Fields / 8DT) cross-border ePacket | Alphanumeric: 'EWS' + 2-letter country code + 12 digits + 'YQ' | EWSUZ124060601761YQ | The 2-letter country code indicates the destination or routing region. Some shipments may use a standard UPU-style 13-character format. | | EWS UPU-registered items | Standard UPU S10 format used for items injected into national postal networks | LO190039005CN | For items handed to national posts, the tracking number may switch to the destination post's reference number after customs clearance. | ## How to Track a EWS Package 1. **Track your EWS parcel on the EWS tracking portal by entering your tracking number**: Track your EWS parcel on the EWS tracking portal by entering your tracking number. 2. **Find your EWS tracking number**: Locate your EWS tracking number on your shipping confirmation email, order receipt, or shipping label. 3. **Go to the tracking page**: Visit http://epost.8dt.com/track and enter your tracking number in the search field. 4. **Read your delivery status**: Review the latest scan event to see where your EWS shipment is and when it is expected to arrive. ## EWS Tracking Statuses Explained | Status | Meaning | What to do | | --- | --- | --- | | Item Information Received | Shipment data has been submitted to the EWS (8DT) system; the physical item may not yet have been handed to the carrier. | | | Picked Up / Accepted | EWS has received the parcel from the seller and it has been scanned into the logistics system. | | | In Transit | The parcel is moving through the 8DT international network, typically via air freight from China, Hong Kong, Singapore, or Malaysia. | | | Departed Origin Country | The parcel has left its origin country (typically China) and is en route to the destination. | | | Arrived at Destination Country | The parcel has arrived in the destination country and is awaiting customs clearance. | | | Customs Clearance | The parcel is undergoing import customs inspection at the destination country. | If customs requests additional documents or duties, contact the seller promptly. | ## EWS Shipping Services Compared | Option | Best for | Main tradeoff | Typical cost | | --- | --- | --- | --- | | Standard delivery | Everyday shipping | Transit times vary by route | Quote-based | | express delivery | Everyday shipping | Transit times vary by route | Quote-based | | tracking | Everyday shipping | Transit times vary by route | Quote-based | | returns | Everyday shipping | Transit times vary by route | Quote-based | | international shipping. | Cross-border shipments | Customs and route variability | Quote-based | ## EWS Delivery Times by Service | Service | Time | Geography | Notes | | --- | --- | --- | --- | | Domestic | 2-5 days | | 2-5 business days | ## Common EWS Tracking Problems | Issue | Cause | What to do | When to escalate | | --- | --- | --- | --- | | No tracking update after item is shipped from China | EWS typically uses unregistered or lightly tracked shipping methods for low-cost parcel routes. Updates may only appear at key scan points. | Track via the official epost.8dt.com portal. Expect gaps of 5-10 days during international transit. | Escalate if there are no updates for more than 20 business days after shipment. | | Tracking stops after arriving at destination country | Once handed to the local postal operator, some carriers do not relay scan events back to EWS/8DT in real time. | Use the local post office's own tracking tool with the EWS tracking number to find last-mile updates. | Escalate to the seller after 14 days with no local delivery scans. | | Customs hold at destination | Import duties owed, restricted items, or missing customs declaration information. | Check your local customs authority's website for any pending duties or document requests. Pay any assessed duties to release the parcel. | Escalate to the seller or EWS support if customs hold exceeds 10 business days. | | Parcel appears lost (no updates for 30+ days) | Parcel may have been misrouted, lost in transit, or returned without notification. | Contact the seller/merchant to file a claim. Sellers can raise a trace request with 8DT Global Logistics (+852 3585 0009 or service@8dt.com). | Escalate immediately if the parcel is more than 60 days from the ship date with no delivery confirmation. | ## EWS Tracking FAQs ### How do I track my EWS parcel? Enter your tracking number on the EWS tracking portal. ### How long does EWS delivery take? Domestic: 2-5 business days. International: varies by destination. ## Get Help from EWS - **Help**: http://epost.8dt.com ## About EWS EWS is a parcel carrier and courier service providing domestic and international shipping for e-commerce and business clients. ## Sources - [EWS / 8DT official tracking portal](http://epost.8dt.com/), 8DT Global Logistics Ltd.