# DPD Russia Tracking: How to Track Your Package > Track DPD parcels in Europe and worldwide. Get real-time delivery status for DPD domestic and international shipments across 230+ countries. - **URL**: https://trackingadvice.com/carriers/dpd-ru/ - **Carrier website**: http://www.dpd.ru/ - **Region**: europe - **Last verified**: 2026-04-02 DPD (Dynamic Parcel Distribution) is one of Europe's leading parcel delivery networks, part of GeoPost/DPDgroup, a wholly-owned subsidiary of La Poste (France). Operating in 50+ countries and delivering to 230+ worldwide, DPD handles 8+ million parcels per day. DPD is particularly strong in B2C e-commerce delivery across Europe, known for its Predict delivery notification system that gives recipients a precise delivery window. Track at dpd.com or your country's DPD website. ## Quick facts | Fact | Detail | | --- | --- | | DPD tracking | DPD tracking numbers are typically 14-digit or 28-digit bar codes. | | DPD is part of | DPD is part of La Poste's GeoPost subsidiary and operates in 230+ countries. | | DPDgroup is one of | DPDgroup is one of Europe's largest parcel networks, delivering 8+ million parcels daily. | | DPD Predict gives recipients | DPD Predict gives recipients a 1-hour delivery window on the day of delivery. | ## DPD Russia Tracking Number Formats | Service | Format | Example | Notes | | --- | --- | --- | --- | | DPD Russia domestic | 14-digit numeric | 09000103209000 | Most common format for domestic shipments. | | DPD Russia alphanumeric | RU + 9 digits | RU002233445 | Used for Russia/CIS cross-border lanes. | | DPD Russia international AWB | 2 letters + 9 digits + 2 letters | TT123486789EN | International air waybill format used on some cross-border shipments. | ## How to Track a DPD Russia Package 1. **Find the DPD tracking number on your shipping label, confirmation email, or SMS**: Find the DPD tracking number on your shipping label, confirmation email, or SMS. 2. **Open https://www.dpd.com/group/en/tracking**: Go to https://www.dpd.com/group/en/tracking. 3. **Enter the parcel reference number**: Enter the parcel reference number. 4. **View the real-time delivery status and map location**: View the real-time delivery status and map location. 5. **Use the DPD app for notifications and delivery management**: Use the DPD app for notifications and delivery management. ## DPD Russia Tracking Statuses Explained | Status | Meaning | What to do | | --- | --- | --- | | Package Information Received | DPD Russia has received electronic shipment data from the sender but has not yet physically accepted the parcel. | | | Package Still Not Accepted | A pickup was scheduled but the driver was unable to collect the parcel from the sender. | Contact sender to confirm parcel readiness and reschedule pickup. | | Package Accepted | DPD Russia has physically collected the parcel from the sender at the depot. | | | In Transit - Arrived at Sorting Center | The parcel has arrived at an intermediate DPD sorting or transit terminal. | | | In Transit - Departed Sorting Center | The parcel has left an intermediate sorting terminal and is en route to the next facility. | | | Arrived at Destination Facility | The parcel has reached the DPD delivery sorting center nearest to the recipient. | | ## DPD Russia Shipping Services Compared | Option | Best for | Main tradeoff | Typical cost | | --- | --- | --- | --- | | DPD Classic | Everyday shipping | 1 day | Quote-based | | DPD Express | Everyday shipping | Transit times vary by route | Quote-based | | DPD Pickup | Everyday shipping | 1 day | Quote-based | | DPD Predict | Everyday shipping | Transit times vary by route | Quote-based | | DPD Direct | Everyday shipping | Transit times vary by route | Quote-based | ## DPD Russia Delivery Times by Service | Service | Time | Geography | Notes | | --- | --- | --- | --- | | DPD Classic (domestic) | 1 day | | Next business day | | DPD Classic (EU cross-border) | 1-4 days | | 1-4 business days (country dependent) | | DPD Air Classic | 3-7 days | international | 3-7 business days (international) | | DPD Air Express | 1-3 days | international | 1-3 business days (international) | | DPD Pickup | 1 day | | Next business day (delivered to pickup point) | ## Common DPD Russia Tracking Problems | Issue | Cause | What to do | When to escalate | | --- | --- | --- | --- | | Tracking not updating after acceptance scan | Gaps between facility scans are normal, especially over weekends or public holidays. | Wait 48 hours; check dpd.ru tracker with exact parcel number as printed on label. | If no scan appears after 5 business days, call DPD Russia support at 8-800-700-19-00. | | Delivery attempt failed / recipient absent | Courier arrived but nobody was home or the entrance was inaccessible. | Check SMS notification for redelivery options or pickup point details; arrange a new delivery slot via dpd.ru. | If parcel is not re-attempted within 3 business days, contact DPD Russia directly. | | Parcel stuck at customs (cross-border) | Russian customs is holding the shipment for inspection or duty assessment. | Check customs duty notices from Federal Customs Service; pay any assessed duties promptly. | If held more than 15 business days with no notice, contact the sender to file a customs inquiry. | | Parcel returned to sender | Multiple failed delivery attempts, refused parcel, or hold period expired at pickup point. | Contact the sender to arrange resend with a corrected address or updated contact details. | If parcel shows as returned but sender has not received it after 10 business days, file a claim with DPD Russia. | ## DPD Russia Tracking FAQs ### How do I track a DPD parcel? Go to dpd.com/group/en/tracking or your country's DPD website and enter the parcel reference number from your shipping notification. ### What is DPD Predict? DPD Predict is a notification service that sends you an email or SMS with a 1-hour delivery window on the morning of your delivery day, so you can plan around the arrival. ### What is DPD Pickup? DPD Pickup is a network of 50,000+ convenience stores and parcel lockers across Europe where you can collect your parcel if you are not at home during delivery. ### How long does DPD Classic take? DPD Classic delivers the next business day for domestic shipments and 1-4 business days for cross-border EU shipments, depending on the destination country. ### What happens if DPD cannot deliver? DPD will make 2-3 delivery attempts or redirect to a nearby Pickup point. You can manage redelivery or pickup through the DPD app or the tracking page. ### Does DPD deliver on Saturdays? Saturday delivery is available in many DPD markets (UK, Germany, France, etc.) as a standard service. Sunday delivery is offered in select markets. ### What is the DPD tracking number format? DPD tracking numbers are typically 14-digit or 28-digit barcodes. The format varies slightly between DPD country operations. ### How do I change my DPD delivery date or address? Use the DPD app or the link in your Predict notification to reschedule delivery, redirect to a Pickup point, or change the delivery instructions. ### Does DPD ship internationally? Yes. DPD Air Classic and DPD Air Express deliver to 230+ countries. For EU cross-border, DPD Direct is an e-commerce focused cross-border service. ### How do I file a DPD claim for a missing or damaged parcel? Contact your local DPD customer service within 7 days. Provide the tracking number, photos of damage if applicable, and proof of value. ## Get Help from DPD Russia - **Help**: http://www.dpd.ru/ ## About DPD Russia DPD was founded in 1976 as Dynamische Paket Distributie in Germany. La Poste's GeoPost division acquired DPD in 2001 and has since expanded the brand across Europe and globally. DPDgroup (the combined entity) includes DPD, Chronopost, SEUR, BRT, and other local brands. GeoPost/DPDgroup employs 120,000+ people and operates the second-largest parcel network in Europe. DPD's Predict service, launched in 2015, revolutionised e-commerce delivery notifications across Europe. ## Sources - [DPD Russia official website](https://www.dpd.ru/), DPD Russia - [DPD Russia shipment tracking](https://www.dpd.ru/eshop/order/trace/form.do2), DPD Russia - [DPD Russia contacts](https://www.dpd.ru/eshop/help/contacts.do2), DPD Russia