# DHLink Tracking: How to Track Your Package

> Track your DHLink parcel online. Enter your DHLink tracking number for real-time delivery status, scan history, and estimated delivery times.

- **URL**: https://trackingadvice.com/carriers/dhlink/
- **Carrier website**: https://www.dhlink.com
- **Region**: global
- **Last verified**: 2026-04-26

DHLink is a parcel carrier and logistics platform that has built its reputation on providing affordable cross-border shipping solutions for e-commerce sellers and small businesses. Whether you are a seller shipping products internationally or a buyer waiting on a cross-border purchase, DHLink's tracking system lets you follow your parcel from dispatch through customs and on to final delivery. This guide covers DHLink tracking numbers, how to use the portal, typical delivery timescales, and what to do if a problem arises.

## Quick facts

| Fact | Detail |
| --- | --- |
| DHLink is a growing international | DHLink is a growing international parcel delivery and logistics company offering cross-border shipping solutions primarily for e-commerce merchants. |
| Tracking | Tracking numbers are alphanumeric. |
| DHLink connects merchants to customers | DHLink connects merchants to customers across multiple regions and is used by online sellers needing affordable international delivery. |
| The tracking portal provides real-time | The tracking portal provides real-time scan updates from origin through to final delivery. |

## DHLink Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| DHLink standard | Alphanumeric: one letter + series of digits + 'YQ' suffix. Approximately 15 characters total (2 letters + 13 digits). | DL1234567890YQ | DHLink is operated by DHgate (not related to DHL). Tracking numbers ending in 'YQ' are a DHLink identifier. |

## How to Track a DHLink Package

1. **Track your DHLink parcel by visiting the DHLink tracking portal and entering your tracking number in the search field. The tracking page will display the current status, all scan events with timestamps and locations, and the estimated delivery date**: Track your DHLink parcel by visiting the DHLink tracking portal and entering your tracking number in the search field. The tracking page will display the current status, all scan events with timestamps and locations, and the estimated delivery date.
2. **DHLink also provides tracking through its partner carriers' websites when the parcel is in transit within a destination country's postal network. Email notifications may be available for registered accounts**: DHLink also provides tracking through its partner carriers' websites when the parcel is in transit within a destination country's postal network. Email notifications may be available for registered accounts.
3. **Find your DHLink tracking number**: Locate your DHLink tracking number on your shipping confirmation email, order receipt, or shipping label.
4. **Go to the tracking page**: Visit https://www.dhlink.com/trackQuery and enter your tracking number in the search field.

## DHLink Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Order Created | The merchant has created a DHLink shipment. The tracking number is registered in the system but the parcel has not yet been physically collected. |  |
| Picked Up | DHLink has collected the parcel from the merchant's location or DHgate warehouse. |  |
| In Transit (domestic China) | The parcel is being transported within China through DHLink's domestic network toward the international gateway. |  |
| Arrived at International Gateway | The parcel has arrived at DHLink's international departure facility and is being prepared for export. |  |
| Export Customs Clearance | The parcel is being processed through Chinese export customs. |  |
| Departed Origin Country | The parcel has left China via air or sea and is on its way to the destination country. |  |

## DHLink Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| DHLink services include international tracked parcel delivery | Cross-border shipments | Customs and route variability | Quote-based |
| e-commerce logistics solutions | Everyday shipping | Transit times vary by route | Quote-based |
| cross-border shipping for small and medium packages | Everyday shipping | Transit times vary by route | Quote-based |
| and API integration for online merchants. The company offers economy and standar | Everyday shipping | Transit times vary by route | Quote-based |

## DHLink Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| Economy international | 10-30 days |  | 10-30 business days |
| Standard international | 7-20 days |  | 7-20 business days |

## Common DHLink Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| No tracking updates for many days | During the international transit leg, the parcel may not be scanned for 5-14 days - common for economy international routes from China. | Wait up to 14 business days for international transit updates. This is normal for standard cross-border shipments. | If no update for more than 30 days or the estimated delivery date has passed, contact the DHgate seller. |
| Customs delay in destination country | Customs may inspect or hold the parcel due to declaration discrepancies, restricted items, or high import volume. | Inform the recipient to watch for any customs notification. Payment of duties must be made promptly. | If held in customs for more than 15 business days, contact the DHgate seller to file a claim. |
| Contact seller instead of carrier directly | DHLink does not have a public customer service channel for end recipients - only sellers/merchants have direct access. | For any issues, contact the seller on DHgate who will liaise with DHLink on your behalf. | Open a DHgate dispute if the seller is unresponsive and the parcel is significantly overdue. |
| Long delivery times to Europe or North America | Standard DHLink cross-border shipping to Europe takes 7-15 business days; to North America 10-20 business days. | Check the estimated delivery window provided at the time of order. No action needed if within range. | Contact the seller if delivery has not occurred within twice the stated estimate. |

## DHLink Tracking FAQs

### How do I track my DHLink parcel?

Visit the DHLink tracking portal and enter your alphanumeric tracking number to see the current delivery status.

### Why has my DHLink tracking not updated?

International parcels can go 5-10 days without tracking updates while in transit or at customs. If over 15 days with no update, contact DHLink support.

### How long does DHLink international delivery take?

DHLink international delivery typically takes 7-30 business days depending on the destination and service level chosen.

## Get Help from DHLink

- **Help**: https://www.dhlink.com

## About DHLink

DHLink is an e-commerce logistics company that has grown alongside the international cross-border shopping market. The company focuses on providing affordable, trackable parcel delivery for online merchants who need to ship internationally without the high costs associated with major express carriers. DHLink leverages partnerships with local postal operators and regional carriers to deliver the last mile in destination countries.

## Sources

- [DHLink official tracking page](https://www.dhlink.com/trackQuery), DHLink
- [DHLink official website](https://www.dhlink.com), DHLink