# Aramex Tracking: How to Track Your Package

> Track Aramex shipments worldwide. Get real-time delivery status for Aramex Express, Priority Mail, and e-commerce deliveries across the Middle East and globally.

- **URL**: https://trackingadvice.com/carriers/aramex/
- **Carrier website**: https://www.aramex.com/
- **Region**: africa
- **Last verified**: 2026-08-05

Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai, UAE. Founded in 1982 by Fadi Ghandour and William Kingson, Aramex went public in 2005 on the Dubai Financial Market and employs approximately 17,000 people in 600+ locations across 70+ countries. Aramex is particularly dominant in the Middle East, North Africa, and South Asia markets, offering Express delivery, Freight, Logistics, and the highly popular Shop & Ship consumer service. Track at Aramex.com/track or call your regional Aramex office.

## Quick facts

| Fact | Detail |
| --- | --- |
| Aramex is headquartered in | Aramex is headquartered in Dubai and is the leading courier in the Middle East and North Africa region. |
| Aramex tracking | Aramex tracking numbers are typically 11-digit numeric codes. |
| Shop & Ship is | Shop & Ship is Aramex's popular personal shopping service with virtual addresses in 11 countries. |
| Aramex offers last-mile delivery | Aramex offers last-mile delivery solutions across 220+ countries through its global network. |

## Aramex Tracking Number Formats

| Service | Format | Example | Notes |
| --- | --- | --- | --- |
| Aramex standard (9-character) | 3 letters + 6 digits | TFB024553 | Short alphanumeric format. |
| Aramex standard (11-digit) | 11 digits | 34365156730 | Numeric-only format used for many domestic and international shipments. |
| Aramex label (13-character) | 2 letters + 9 digits + 2 letters | LP589568058MY | Used for some international routes. |
| Aramex long reference (14-character) | 3 letters + 11 digits | DBW47251821653 | Extended format used for certain express services. |

## How to Track a Aramex Package

1. **Find your Aramex tracking number in your confirmation email, receipt, or waybill**: Find your Aramex tracking number in your confirmation email, receipt, or waybill.
2. **Open https://www.aramex.com/track**: Go to https://www.aramex.com/track.
3. **Enter the tracking number in the search box**: Enter the tracking number in the search box.
4. **Click 'Track' to view the real-time status and scan history**: Click 'Track' to view the real-time status and scan history.
5. **Download the Aramex app for mobile tracking and delivery notifications**: Download the Aramex app for mobile tracking and delivery notifications.

## Aramex Tracking Statuses Explained

| Status | Meaning | What to do |
| --- | --- | --- |
| Shipment Created | A shipment record has been created by the sender but Aramex has not yet physically received the parcel. |  |
| Registered | The sender has registered the shipment in the Aramex system but it has not yet departed the sender's warehouse. |  |
| Received | Aramex has physically accepted the parcel from the sender. |  |
| In Transit | The parcel has left the origin country and is travelling through the Aramex network to the destination. |  |
| Arrived at Destination Country | The parcel has arrived at the Aramex facility in the destination country. |  |
| At Destination Hub | The parcel has been received at the Aramex hub closest to the delivery address. |  |

## Aramex Shipping Services Compared

| Option | Best for | Main tradeoff | Typical cost |
| --- | --- | --- | --- |
| Aramex Express | Everyday shipping | 1-2 days | Quote-based |
| Aramex Priority Mail | Urgent deliveries | 5-12 days | Quote-based |
| Aramex Freight (Air/Sea/Land) | Large or palletized freight | Not suitable for standard parcels | Quote-based |
| Shop & Ship | Everyday shipping | 5-10 days | Quote-based |
| Last Mile Solutions | Everyday shipping | Transit times vary by route | Quote-based |

## Aramex Delivery Times by Service

| Service | Time | Geography | Notes |
| --- | --- | --- | --- |
| Aramex Express (MENA to MENA) | 1-2 days |  | 1-2 business days |
| Aramex Express (MENA to Europe/USA) | 2-4 days |  | 2-4 business days |
| Aramex Express (International) | 2-5 days |  | 2-5 business days depending on route |
| Aramex Priority Mail | 5-12 days |  | 5-12 business days |
| Shop & Ship (US to UAE) | 5-10 days |  | 5-10 business days after consolidation |
| Aramex Air Freight | 3-7 days |  | 3-7 days |

## Common Aramex Tracking Problems

| Issue | Cause | What to do | When to escalate |
| --- | --- | --- | --- |
| Parcel delayed in transit to destination country | International routing, customs pre-clearance, or capacity constraints at transit hubs. | Monitor tracking on aramex.com; international shipments can take 3-7 business days after dispatch. | If no update for more than 5 business days and shipment is time-sensitive, contact Aramex support. |
| Delivery rescheduled repeatedly | Recipient unavailable, address access issues, or contact number not reachable. | Ensure a valid phone number is on file with Aramex; arrange to be present at the delivery address. | After 3 failed attempts Aramex may hold the parcel at the local hub; contact Aramex to arrange collection. |
| Damaged parcel | Inadequate packaging or mishandling during transit. | Document damage with photographs before discarding packaging; contact Aramex within 24 hours of delivery. | File a formal damage claim with Aramex; include photos, tracking number, and commercial value of contents. |
| Incorrect delivery address | Address entered incorrectly by sender or recipient. | Contact Aramex immediately with the correct address to intercept before delivery attempt. | If parcel has already been dispatched to wrong address, Aramex may require a return-and-resend at additional cost. |

## Aramex Tracking FAQs

### How do I track an Aramex shipment?

Go to aramex.com/track and enter your 11-digit tracking number. You can also track via the Aramex mobile app.

### Is Fastway the same as Aramex?

Yes, in Australia and New Zealand. Aramex acquired Fastway's Australian and New Zealand business in January 2016 and completed the rebrand to Aramex in 2019, so Fastway parcels in those markets are now tracked and delivered as Aramex.

### How do I track a Fastway parcel now that it is Aramex?

Use the same tracking or label number on aramex.com.au or aramex.co.nz. The Fastway network, depots and franchisees carried over to Aramex during the rebrand, so old-format Fastway numbers still resolve.

### What is Aramex Shop & Ship?

Shop & Ship gives you virtual addresses in 11 countries (US, UK, UAE, etc.) so you can shop from international websites and have your purchases forwarded to your home country.

### How long does Aramex Express take from the USA to the UAE?

Aramex Express from the USA to the UAE typically takes 3-5 business days, depending on customs clearance.

### What does 'On Hold' mean on Aramex tracking?

On Hold means your shipment has been paused, typically due to customs issues, an address problem, or a payment for duties. Check your email for Aramex instructions.

### How do I reschedule an Aramex delivery?

Contact your local Aramex station listed on the attempted delivery notification, or call the regional Aramex number to arrange a new delivery time.

### Does Aramex deliver on weekends in the UAE?

In the UAE, Aramex typically delivers Saturday-Thursday. Friday delivery may be limited. Check with your local Aramex station for specifics.

### How do I pay customs duties on Aramex international shipments?

Aramex may collect duties on behalf of customs authorities before releasing your parcel, or customs may contact you directly depending on the destination country's process.

### What countries does Aramex serve directly?

Aramex has direct operations in 70+ countries, including UAE, Saudi Arabia, Egypt, Jordan, Pakistan, India, South Africa, Australia, and the USA. For other countries, Aramex uses partner networks.

### Why is my Aramex tracking not updating?

Tracking gaps of 24-48 hours are normal during air transit. If no update after 72 hours, contact Aramex via aramex.com/about/contact-us.

### How do I file a claim for a lost Aramex shipment?

Contact your local Aramex office within 7 days of the expected delivery. Provide the tracking number, shipment details, and proof of value.

## Get Help from Aramex

- **Help**: https://www.aramex.com/

## About Aramex

Aramex was founded in Amman, Jordan, in 1982. It was the first Arab logistics company to list on NASDAQ in 1997 and relisted on the Dubai Financial Market in 2005. Aramex operates a network of stations and franchises across the Middle East, Africa, South Asia, Southeast Asia, and Oceania. The company is known for pioneering affordable international express services in markets where global carriers like DHL and FedEx had limited presence. The Shop & Ship service, launched in the 1990s, has become extremely popular among MENA consumers for US and UK online shopping.

## Sources

- [Aramex official website](https://www.aramex.com/), Aramex
- [Aramex shipment tracking](https://www.aramex.com/track/), Aramex
- [Aramex customer support](https://www.aramex.com/help/), Aramex
- [Aramex Australia - about us (formerly Fastway Couriers)](https://www.aramex.com.au/why-aramex/about-us/), Aramex
- [Fastway Couriers change over to Aramex](https://www.aramex.co.nz/why-aramex/news/fastway-couriers-change-over-to-aramex/), Aramex